Copies of selected reports are available on request.
The Stressed Household Finance Landscape.
Results from our 2015 Household Surveys, focussing on financially stressed households, their financial footprint and needs; including use of payday loans and channel preferences
We have completed detailed analysis of households and their use of small amount credit contracts, a.k.a. payday lending. The analysis, derived from our long-standing household surveys, was undertaken in conjunction with Monash University Centre for Commercial Law and Regulatory Studies (CLARS) and commissioned by Consumer Action Law Centre, Good Shepherd Microfinance, and Financial Rights Legal Centre.
We review detailed data from the 2005, 2010 and 2015 surveys as a means to dissect and analyse the longitudinal trends. The data results are averaged across Australia to provide a comprehensive national picture. We segment Australian households in order to provide layered evidence on the financial behaviour of Australians, with a particular focus on the role and impact of payday lending.
The 2017 Small Business Survey.
Results from our 2017 Small and Medium Business Survey focussing on their needs, banking and channel preferences
From the introduction:
There are around 2.2 million small and medium businesses (SME) operating in Australia, and nearly 5 million Australian households rely on income from them directly or indirectly. So a healthy SME sector is essential for the future growth of the country.
However, the latest edition of the Digital Finance Analytics Small and Medium Business report reveals that more than half of small business owners are not getting the financial assistance they require from lenders in Australia to grow their businesses.
Most SME’s are now digitally literate, yet the range of products and services offered to them via online channels remains below their expectations.
More SME’s are willing to embrace non-traditional lenders, via Fintech, thanks to greater penetration of digital devices, and more familiarity with these new players. In addition, many firms said they would consider switching banks, but in practice they do not.
The Property Imperative Eighth Edition.
Results from our 2017 Household Survey focussing on property ownership trends by customer segment.
From the introduction: The Property Imperative is published twice each year, drawing data from our ongoing consumer surveys, research and blog. This edition dates from March 2017 and offers our latest perspectives on the ever-changing residential property sector.
As usual, we begin by describing the current state of the market by looking at the activities of different household groups using our recent primary research and other available data.
In this edition, we look in detail at factors influencing the market, namely the momentum in the investment property sector, and the intergeneration issues created by the emergence of what we call “the Bank of Mum and Dad”. We also update our stress and default modelling and discuss housing affordability.
Residential property remains in the cross-hairs of many players who wish to influence the economic, fiscal and social outcomes of Australia. There has been much talk about housing affordability recently, as well as calls for tax reform relating to negative gearing and capital gains. Meantime lenders who are under an increasing capital and funding burden have been imposing out-of-cycle mortgage rate hikes.
The Quiet Revolution.
Results from our 2016 Household Survey focussing on banking channel preferences
From the introduction:
DFA has just updated the 26,000 strong household survey examining their channel preferences. This report summarizes the main findings.
We conclude that the move towards digital channels continues apace, facilitated by new devices including smartphones and tablets, and the rise of “digital natives” – people who are naturally connected. The penetration of banking “apps” has facilitated the revolution. Indeed, we have reached a tipping point where “mobile first” strategies should be the order of the day.
We outline the research findings across each of our household segments. These segments are derived from multi-factorial analysis, taking account a range of factors, including age, income, location, behaviour and financial footprint.
We also examine the financial profiles and profit outcomes of those who are digitally aligned and compare them with those who are not. Generally, the more profitable customers are those who are migrating the fastest.
In this edition we examine potential demand for “robo-advice” services and discuss the current regulatory context for these robotic services.
We conclude that the digital migration creates both threat and opportunity. The threat is that traditional channels, especially the branch, become less relevant to digital natives, and becomes the ghetto of older, less connected, less profitable customers. The future lays in the digital channels, where the more profitable and digitally aware already live. Players need to migrate fast, or they will be overtaken by the next generation of digital brands who are looking towards becoming digital players in financial services..
DFA authors reports for clients, and the broader industry, using a number of proprietary industry models. Recent coverage includes:
Consumers Emerging Device Preferences
Profile of a Digital Native
Social Media for banking
Mortgage Industry Dynamics
Heath Insurance affordability
Small and Medium Business Sector trends
Segmenting the Australian Consumer market - winners and losers
Whilst these reports are not generally available to a wider audience, if you are after something specific, then use the "Contact" button above to make an enquiry and we will try to assist.