NAB Up’s Customer Remediation Costs

NAB says that an additional charge of $525 million after tax ($749 million before tax) relating to its customer remediation programme. As a result 1H19 cash earnings will drop by around $325 million and earning from discontinued operations by $200 million.

They say they have made around 360,000 payments to customers with a total valuer of $145 million, and the remediation team is building from 350 to around 500 across NAB.

Of the 1H19 charges, 90% relate to wealth, the remainder banking. IN combination with provisions raised in 2H18, total provisions for customer related remediation to 31 Match 2019 is $1,102 million.

The items responsible for this include:

  • Consumer credit insurance
  • Non-compliant advice to wealth customers
  • Adviser service fees by NAB advice partnerships (does not include allowance for customer refunds)
  • Adviser service fees charged by NAB Financial Planning
  • Banking related matters such as incorrect fee take on fee expect transactions.

These costs are to be held below the line as it were, but clearly investors and potentially customers will have to pay for this litany of poor practice.

It begs the question, can the NAB behaviourial norms be turned around? And at what cost?

Banking sector reputation takes ‘major hit’

The major banks have seen their reputations significantly downgraded in an annual perception survey, with AMP placing last out of 60 Australian companies.

The Reputation Institute’s Australia RepTrak 2019 list examined 60 of the top revenue making Australian firms, which saw all of the big four banks and AMP ranked within the bottom ten.

The list was based on a survey with around 10,000 respondents giving ratings across factors such as trust and respect to generate overall reputation, in addition to seven parameters: products/services, innovation, workplace, citizenship, governance, leadership and performance.

AMP scored the lowest out of any company across all seven dimensions, dropping by 18 rankings from 2018.

NAB was the next lowest bank, falling at 58th place and having fallen 15 rankings from the year before.

Commonwealth Bank of Australia remained at its spot of 57th, while Westpac fell nine places to 55th.

ANZ fared the best of the big four, coming in at 51st, having fallen 16 places.

“In the past 12 months we’ve seen many issues raised about corporate behaviour and consumer trust,” Oliver Freedman, vice president and market leader, Reputation Institute said.

“As a result, the reputations of our major banks and some financial services organisations have taken a major hit.”

Meanwhile, Bendigo and Adelaide Bank rose seven places to 11th, which Mr Freedman said was due to a strong performance in the individual measurements of citizenship and governance.

“This proves that you can be a bank and still have a strong reputation if you are focused on reputation drivers that resonate with customers and increase trust,” he added.

Macquarie on the other hand came in at 42nd, down five places, as Allianz fell seven places from the year before to 37th.

New addition to the list Rest Super ranked 21st,while the Reserve Bank of Australia placed 18th, having risen by eight places.

AustralianSuper was down eight places to 15th.

“The banking sector has a long road to recovery and could learn a lot from those with consistently strong rankings, like Qantas and Air New Zealand,” Mr Freedman said.

APRA Releases New Enforcement Approach

The Australian Prudential Regulation Authority (APRA) has released details on the future role and use of enforcement activities in achieving its prudential objectives.

Guiding principals include “risk-based”, “forward-looking”, “outcomes-based” and deterrence impact. Of course the question is, will it really make any difference? Here is the release.

APRA’s new Enforcement Approach, published today, sets out how APRA will approach the use of its enforcement powers to prevent and address serious prudential risks, and to hold entities and individuals to account.

The new Enforcement Approach is founded on the results of its Enforcement Review, which has also been published today. The Review, conducted by APRA Deputy Chair John Lonsdale, made seven recommendations designed to help APRA better leverage its enforcement powers to achieve sound prudential outcomes.

The APRA Members formally commissioned the Enforcement Review last November in response to a range of developments, including the creation of the Banking Executive Accountability Regime, the Prudential Inquiry into Commonwealth Bank of Australia, evidence presented to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, and proposals to give APRA expanded enforcement powers, particularly in superannuation. Mr Lonsdale led the Review, supported by a secretariat within APRA. Mr Lonsdale also utilised an Independent Advisory Panel comprising Dr Robert Austin, ACCC Commissioner Sarah Court and Professor Dimity Kingsford Smith to provide external perspectives and advice.

While APRA’s appetite for taking enforcement action is closely linked to a number of other components of its supervisory approach, the Review was focused on enforcement activity and not APRA’s wider operations

APRA Chair Wayne Byres said APRA would implement all the recommendations, including:

  • adopting a “constructively tough” appetite to enforcement and setting it out in a board-endorsed enforcement strategy document;
  • ensuring APRA supervisors are supported and empowered to hold institutions and individuals to account, and strengthening governance of enforcement-related decisions;
  • combining APRA’s enforcement, investigation and legal experts in one strengthened support team, and ensuring resources are available to support the pursuit of enforcement action where appropriate; and
  • strengthening cooperation on enforcement matters with the Australian Securities and Investments Commission (ASIC).

Mr Lonsdale said the Review found APRA had, on the whole, performed well in its primary role of protecting the soundness and stability of institutions. But he said APRA could achieve better outcomes in the future by taking stronger action earlier where entities were not cooperative or open, and by being more willing to set public examples.

“APRA’s strong focus on financial risk has ensured the ongoing stability of Australia’s financial system, even during periods of financial and market stress, and protected the interests of bank depositors, insurance policyholders and superannuation members. But to remain effective, we must continue to evolve and improve, especially in response to the ways in which non-financial risks, such as culture, can impact on prudential outcomes.

“The recommendations of the Review will still mean that APRA as a safety regulator remains focused on preventing harm with the use of non-formal supervisory tools. However, APRA will be more willing to use the full range of its formal powers – such as direction powers and licence conditions – to achieve prudential outcomes and deter unacceptable practices,” Mr Lonsdale said.

Mr Byres thanked Mr Lonsdale and the APRA Review team for delivering a valuable piece of work that would sharpen APRA’s ability to hold entities and their leaders to account. He said enforcement activity is not intended to be a separate or stand-alone function, but rather a set of tools that APRA supervisors would use more actively, particularly in the case of uncooperative institutions. (See Figure 1)

“Having joined APRA only last October, John brought a fresh set of eyes to the task of examining APRA’s historical approach to enforcement. The Review acknowledges that as a supervision-led prudential regulator, APRA’s primary focus will always be on resolving issues before they cause problems for depositors, insurance policyholders and superannuation members, rather than relying on backward-looking actions after harm has occurred. In most cases, we will continue to achieve this through non-formal tools.

“However, formal enforcement is an important weapon in our armoury when non-formal approaches are not delivering prudential outcomes. Particularly as our powers have recently been strengthened in a number of areas, the new Enforcement Approach will ensure we make use of those powers as the Parliament intended. That means that in future, APRA will be less patient with the time taken by uncooperative entities to remediate issues, more forceful in expressing specific expectations, and prepared to set examples using public enforcement to achieve general deterrence. 

“With the release of APRA’s revised Enforcement Approach today, the new enforcement appetite comes into effect immediately,” Mr Byres said.

Mr Byres indicated support for the recommendations on legislative change, and that these would be referred to the Government for its consideration. He also welcomed the recent passage of the Treasury Laws Amendment (Improving Accountability and Member Outcomes in Superannuation Measures No 1) Bill 2019 as a useful complement to APRA’s renewed enforcement appetite. 

The Panel, led by Graeme Samuel, currently undertaking a Capability Review of APRA will take into account APRA’s new Enforcement Approach in its work.

The Final Report of the Review and APRA’s Enforcement Approach are available on APRA’s website at: https://www.apra.gov.au/enforcement

Citigroup to refund over $3 million to clients

Following an ASIC investigation, Citigroup will refund over $3 million to 114 retail customers for losses arising out of structured product investments offered by Citigroup between 2013 and 2017. Citigroup will also write to over 1000 customers remaining in the products to provide them an opportunity to exit early without cost.

ASIC investigated Citigroup’s sale and provision of general advice to customers for fixed coupon structured products, which are complex, capital at risk products tied to the performance of reference shares.

ASIC was concerned that while Citigroup considered its financial advisers to be providing general advice, elements of its practice may have led some customers to believe that Citigroup was providing personal advice.

Citigroup’s practices included its advisers asking customers about their personal circumstances, such as their tolerance for risk, and providing financial education about benefits and risks to customers who had no previous experience of investing in structured products. Financial advisers have higher obligations and disclosure requirements when providing personal advice.

From 1 January 2018, as a result of ASIC’s investigation, Citigroup ceased selling structured products to retails clients under a general advice model.

Citigroup will shortly start contacting affected customers. The remediation will be completed by 10 September 2019, will be independently assured and Citigroup will report to ASIC once the process is complete.

ASIC Warns On Overseas Derivatives

ASIC has warned Australian financial services licensees that offer over-the-counter derivatives to retail investors located overseas could be breaking laws abroad, with Chinese authorities having alerted the watchdog that some online platforms have engaged in illegal activity, via InvestorDaily.

Regulators in jurisdictions including Europe, Japan, North America and China have restricted or prohibited the provision of certain OTC derivatives, such as binary options, margin foreign exchange and other contracts for difference (CFDs) to mitigate harm to retail investors.

ASIC has expressed concern that some OTC derivative issuers that hold AFSLs may be marketing or soliciting overseas clients to open accounts with Australia-based licensees on the basis of avoiding overseas intervention measures.

The regulator said is it considering whether breaching overseas laws is consistent with obligations under Australian law to provide services ‘efficiently, honestly and fairly’.

ASIC is also considering whether it will see AFSL holders could be making misleading or deceptive statements about the scope or effect of their license.

“AFS licensees who break the law in overseas jurisdictions, or who mislead retail investors about their services undermine the integrity of the Australian licensing regime,” commissioner Cathie Armour said.

“ASIC will not tolerate that conduct.”

Chinese authorities have already informed ASIC that “some online platforms are illegally engaged in forex margin trading activities”.

Under Chinese law, no institution or agency has approval to carry out margin foreign exchange trading.

Temporary product intervention measures have also been extended in Europe by the European Securities and Markets Authority, with authorities in the UK and Germany introducing permanent measures including anti-avoidance provisions.

“AFS licensees offering OTC derivatives to overseas retail clients should, as a matter of priority, seek advice on the legality of their offerings to these clients,” commissioner Armour said.

“Any non-compliant activities should cease immediately and be notified to ASIC and the relevant overseas authorities.”

ASIC releases final report on CBA’s compliance with financial advice licence conditions

ASIC has released KordaMentha Forensic’s final report on CBA’s advice compensation program under its additional licence conditions.

CBA has offered approximately $9.3 million to customers whose advice has been reviewed as a result of the licence conditions imposed by ASIC in August 2014.

ASIC had imposed additional conditions on the Australian financial services (AFS) licences of CBA’s Commonwealth Financial Planning Ltd and Financial Wisdom Ltd with the consent of the licensees in August 2014, and appointed KordaMentha Forensic as the independent expert to monitor the licensees’ compliance with the additional licence conditions.  

ASIC took this action because the licensees did not apply review and remediation processes consistently to customers of 15 financial advisers, disadvantaging some customers. The additional licence conditions required that CBA offer compensation for inappropriate advice that caused financial loss (where applicable) and offer affected customers up to $5,000 to get independent advice from an accountant, financial adviser or lawyer.

KordaMentha Forensic has produced five reports since the licence conditions took effect. In the first report, the Comparison Report, KordaMentha Forensic identified inconsistencies in treatment of clients and required the licensees to correct the inconsistencies for approximately 2,740 customers.

In the second report, the Identification Report, KordaMentha Forensic found that the licensees had taken reasonable steps in 2012 to identify which clients of the 15 advisers had to be included in the compensation program.

KordaMentha Forensic also found that the licensees had taken reasonable steps to identify other potentially high-risk advisers, but that the licensees had not adequately reviewed advice given by 17 of those advisers. To address this, KordaMentha Forensic prescribed the scope of the additional reviews (of the 17 advisers) that the licensees had to undertake.

KordaMentha then produced three additional reports describing the licensees’ compliance with the conditions, the additional steps that the licensees were required to take, and the compensation outcomes. Compliance Report Parts 1 & 2 assessed the steps taken by the licensees to communicate with and compensate (where applicable) customers of 15 former advisers for advice provided between 2003 and 2012.

Compliance Report Part 3 described the licensees’ review of the 17 potentially high-risk advisers and KordaMentha Forensic’s conclusion that the licensees should apply the compensation program to customers of five of those advisers.

In the final report, Compliance Report Part 4, published today, KordaMentha Forensic covers the last of CBA’s advice compensation program under the licence conditions. The report states that CBA has offered a further $2.3 million to 232 clients of the five advisers. This is in addition to:

  • $4.95 million (including interest) offered to customers of different advisers under the licence conditions (reported in KordaMentha Forensic’s Compliance Report Parts 1 & 2);
  • $1.9 million (including interest) offered to additional customers as a result of CBA’s review outside the licence conditions. The need for these reviews was identified during  the licence conditions process.

This means that CBA has offered approximately $9.3 million to customers whose advice has been reviewed as a result of the licence conditions imposed by ASIC in August 2014.

Mutuals Can Now Join The Capital Raising Dance – But What Of The Risks?

The latest amendments passed into law last week extends the capital raising capabilities of mutuls in Australia, via mutual capital instruments (MCIs), which Moody’s rates as “credit positive”.

However, we are concerned by the extension of “financialisation” into the mutual sector, the potential higher risks it introduces as players compete for returns to investors, and the complexity of the financial markets they have to engage in. This could be a disaster.

Frankly, this just continues the journey away from meat and potato banking and is a further illustration of the myopic views of the regulators, especially APRA.

Rather than extending these additional capital channels, we need banking structural reform to contain the over-risky sector. This is the wrong strategy at the wrong time (especially as the housing sector tanks).

Anyhow, this is what Moody said:

On 4 April, Australia’s parliament passed the Treasury Laws Amendment (Mutual Reforms) Bill 2019, which amends the Corporations Act 2001 to allow mutually owned institutions to issue capital instruments. The development is credit positive for mutuals because it will enhance their ability to support growth, invest in technology innovation and, over time, will also strengthen their competitiveness.

In particular, the amended Act introduces a definition of a “mutual entity;” clarifies that demutualisation rules can only be triggered by an intended demutualisation and not by other acts such as capital raising; and creates mutual capital instruments (MCIs) that are specific to the mutual industry to raise equity capital.

MCIs will provide mutuals with an additional capital channel to respond to growth opportunities, supplementing the retained earnings they have relied on to date. This additional capital channel is particularly important for mutual authorised deposit-taking institutions (mutual ADIs, which include mutual banks, building societies and credit unions) at a time when their profitability is under pressure. Pressure on profitability stems from competition for lower-risk owner-occupier mortgages with principal and interest repayments, the mutuals’ core products. This elevated competition stems from a number of factors including reduced overall loan growth; a reduced demand for investor mortgage loans in the face of potential changes to negative gearing and capital gains taxes; and tightened underwriting criteria at the major commercial banks as a result of public scrutiny during Australia’s Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

Additional capital options will also help mutual ADIs build the scale and efficiency they need for technology investment, which is particularly important at a time when banking services are rapidly becoming technology-based. Compared with mutual ADIs, the large commercial banks have more resources to develop or acquire innovative products, digitise processes and integrate new technologies into their business models. Technology-driven financial firms (fintechs) are seeking entry to banking, while the Australian Prudential Regulation Authority (APRA) has established a framework that allows new entrants to begin operating at an earlier stage in their licensing process than previously. These new entrants are currently small and subject to regulatory constraints in taking deposits
and making loans. In most cases they have not yet built up a retail customer base of meaningful size. However, they could grow to challenge incumbents, particularly small-scale ones like the mutual ADIs, over time.

We do not expect mutual ADIs to swiftly ramp up their issuance of MCIs because their already-strong capitalisation and the current low loan growth environment are likely to reduce their need for additional capital. Mutual ADIs’ average Common Equity Tier 1 (CET1) capital ratio is well above that of the major commercial banks, which is itself strong by international standards. Moreover, APRA has set a 25% cap on the inclusion of MCIs in CET1 capital and has also capped the annual distribution of profit to holders of MCIs at 50% of a mutual institution’s net profit after tax for the year in question.

The prospect that the issuance of MCIs will remain limited will reduce the risk that mutual ADIs will significantly increase their risk profiles in an attempt to generate greater dividend returns for MCI holders. Mutuals will need time to amend their constitutions and build market recognition for MCIs. The experience of mutual banking peers in the UK also suggests that the process will be gradual. In the UK, mutuals have been allowed to issue core capital deferred shares, similar to MCIs, under the Building Societies (Core Capital Deferred Shares) Regulations 2013, but few have done so to date. We expect that Australian mutual ADIs that already have a strong investor base in the debt market to be in a better position to issue MCIs.

The sales culture at the heart of wealth management misconduct

Industry insiders have revealed why banks are distancing themselves from wealth management and how their actions will reshape the Australian financial services sector; via InvestorDaily.

There are a number of reasons why the big four have decided, to varying degrees, to put a ‘for sale’ sign on their wealth management businesses. 

Some major bank chief executives have run a ruler over their advice businesses and seen poorly performing divisions that just don’t provide enough margin for the group’s bottom line. 

Others, like Westpac CEO Brian Hartzer, have seen the “writing on the wall” and the mountain of increasing compliance that must be scaled to make advice operational, let alone turn a profit. 

But it may also have been a strategic play based on negative sentiment, bad press and the misguided belief that commissioner Hayne would propose an end to vertically integrated wealth models.

“What it looks like the banks have done in most cases, or in some cases, is they’ve picked up their vertically integrated business, which consist of advice and other products, and have looked to distance themselves from that by either demerging or selling the wealth business,” Lifespan Financial Planning CEO Eugene Ardino said. 

Speaking exclusively on the Investor Daily Live webcast on Wednesday (3 April), the dealer group boss said the banks aren’t actually dismantling their conflicted businesses – they’re selling them as bundled, vertically integrated models where product and distribution sit under the same roof. 

“That’s not dismantling vertical integration. That’s really them trying to distance themselves from wealth management. Whether that now goes ahead in some cases remains to be seen,” he said. 

“Perhaps what could have happened is some sort of recommendation around how to limit vertical integration or how to control it. 

“The issue you have is when you take a business that’s focused on sales and that business takes over as the dominant force in a company that also provides advice, then sales wins. I think that’s natural. Perhaps if they had started there, that could have led to some moderation of vertical integration.”

The royal commission hearings, more than anything, were a targeted attack on the sales culture of large financial institutions, many of which repeatedly defended their models as profit-making businesses, often beholden to shareholders. 

“In product businesses, their job is to sell. That’s fine. There’s nothing wrong with that. But if you’re putting an adviser hat on, there needs to be some separation. That’s an issue of culture,” Mr Ardino said. 

I haven’t seen some of the employment contracts of the advisers from some of the groups that got into trouble, but I would venture a guess that a lot of their KPIs talk about new business rather than retaining business and servicing clients.”

Fellow panellist and Thomson Reuters APAC bureau chief Nathan Lynch said that despite Hayne’s failure to propose banning vertical integration in wealth management, the model will ultimately be dismantled by market forces. 

“Hayne points out that a lot of the dismantling of the vertically integrated model comes down to the fact that it’s just not profitable. You have an environment where vertical integration will be dismantled to some extent by competitive forces and by technology,” he said. 

“Servicing the vast majority of client is going to become very difficult. Most businesses are starting to pivot to the high end. I think we need to view technology in advice as a positive, as an enabler.”

Legal Opinion: Deposit Bail-In In Australia Is Possible

Deposit Bail-In is something which we have been discussing in recent times, not least because of the overt example now active in New Zealand under the Open Banking Resolution, the mandate from the G20 and the Financial Stability board and the implementation in several other countries in response to this.

In Australia, the situation has been unclear, since the 2018 bill was passed on the voice.

Treasury and politicians keep denying there is any intent to bail-in deposits to rescue a failing bank, but then divert to a discussion of the $250k deposit insurance scheme which first would need to be activated by the Government, and second only once a bank has failed. It is irrelevant to bail-in.

Bail-in is where certain instruments could be converted to shares in a bank to buttress its capital in times of pressure to attempt to stop a bank failing, and so would reduce the risk of a Government bail-out using tax payer funds. They will use private funds (potentially including deposits, which are unsecured loans to a bank), instead.

So, today we release an opinion from Robert H. Butler, Solicitor. This was addressed to the Citizens Electoral Council of Australia, and is published with their permission. The key finding is simply that:


Whilst not beyond doubt, it is my opinion that the provisions of the Act do provide for a power of bail-in of bank deposits which did not exist prior to the passing of the Act.

This means that unless the law is changed to specifically exclude deposits (any side of politics going to volunteer to drive this?), bank deposits are not unquestionably free from the risk of bail-in. And we have the view that the vagueness is quite deliberate, and shameful.

Time to pressure our members of Parliament, and raise this issue during the expected election ahead.

Here is the full opinion:

I have been asked to provide an opinion as to whether the Financial Sector Legislation Amendment (Crisis Resolution Powers and Other Measures) Act 2018 (“the Act”) creates a power of bail-in by Australia’s banks of customers’ deposits.

At a minimum, the Act empowers APRA to bail in so-called Hybrid Securities – special high-interest bonds evidenced by instruments which by their terms can be written off or converted into potentially worthless shares in a crisis.

However, the Act also includes write-off and conversion powers in respect of “any other instrument”. The Government has contended that these words do not extend to deposits, on the basis that the power only applies to instruments that have conversion or write-off provisions in their terms, which deposit accounts do not. However, the reference to “any other instrument” would be unnecessary if the power only applied to instruments with conversion or write-off provisions; moreover, banks are able to change the terms and conditions of deposit accounts at any time and for any reason, including on directions from APRA to insert conversion or write-off provisions, which would thereby bring them within the specific terms of the write-off or conversion provisions of the Act.

The issue could now be simply resolved by Government passing a simple amendment to the Act to explicitly exclude deposits from being bailed in.

Bail-in is one of the 3 alternative actions which can be taken in respect of a distressed bank.

The alternatives are:-

  1. Bankruptcy and liquidation of the bank;
  2. Bail-out, which is the injection into the bank of the necessary capital to meet the bank’s liabilities. This is the action which was undertaken after the 2008 GFC by governments through their Treasuries and Central Banks bailing out the banks with taxpayers’ funds;
  3. Bail-in, which is the injection into the bank of the necessary capital to meet the bank’s liabilities either by the bank writing off its liabilities to creditors or depositors or converting creditors’ loans or deposits into shares whereby creditors and depositors take a loss on their holdings. A bail-in is the opposite of a bail-out which involves the rescue of a financial institution by external parties, typically governments that use taxpayers’ money.

Liability limited by a scheme, approved under Professional Standards Legislation

The provisions of the Act as they affect bail-in require a consideration of the issue in 3 different sets of circumstances, and the provisions of the Act need to be considered separately in relation to each such set of circumstances.

Those 3 sets of circumstances are:-

  • Hybrid Securities issued by banks;
  • Customer deposit accounts with banks;
  • Bank documentation implementing deposit accounts.

(i)         Hybrid securities

The ASX describes Hybrid Securities as “a generic term used to describe a security that combines elements of debt securities and equity securities.” Whilst there are a variety of such securities, in short they are securities issued by banks which permit the amounts secured by the security to be converted into shares or written off at the option of the bank in certain circumstances.

The Act provides specifically for Hybrid Securities. Section 31 adds “Subdivision B-Conversion and write off provisions” to the Banking Act 1959 and inserts a definition Section 11CAA which provides that “conversion and write off provisions means the provisions of the prudential standards that relate to the conversion or writing off of:

  • Additional Tier 1 and Tier 2 capital; or
  • any other instrument.

The Act also inserts Section 11CAB which provides:

“(1) This section applies in relation to an instrument that contains terms that are for the purposes of the conversion and write off provisions and that is issued by, or to which any of the following is a party:

             (a)          an ADI;

……

  • The instrument may be converted in accordance with the terms of the instrument despite:
    • any Australian law or any law of a foreign country or a part of a foreign country, other than a specified law; and

…..

  • The instrument may be written off in accordance with the terms of the instrument despite:
    • any Australian law or any law of a foreign country or a part of a foreign country;

…..

Under the Basel Accord, a bank’s capital consists of Tier 1 capital and Tier 2 capital which includes Hybrid Securities.

The Section 11CAB provisions mean that any law which would otherwise prevent the conversion or write-off of Hybrid Securities does not apply unless a particular legislative provision specifically provides that it does apply. One of the principle types of legislation that this provision would be directed towards is consumer legislation, particularly those provisions which allow a Court to set aside or vary agreements if a party has been guilty of false or misleading conduct – this is precisely the sort of argument which could be raised in the circumstances referred to by outgoing Australian Securities and Investments Commission (ASIC) Chairman Greg Medcraft in an exchange with Senator Peter Whish-Wilson in the hearings of the Senate Economics Legislation Committee on 26 October 2017: Mr Medcraft said: “There are two reasons we believe a lot of the retail investors buy these securities. One is they don’t understand the risks that are in over 100-page prospectuses and, secondly – and this is probably for a lot of investors – they do not believe that the government would allow APRA to exercise the option to wipe them out in the event that APRA did choose to wipe them out.

When Senator Whish-Wilson raised the spectre of “bail-in”, Mr Medcraft confirmed: “Yes, they’ll be bailed in. The big issue with these securities is the idiosyncratic risk. Basically, they can be wiped out – there’s no default; just through the stroke of a pen they can be written off. For retail investors in the tier 1 securities – they’re principally retail investors, some investing as little as $50,000 – these are very worrying. They are banned in the United Kingdom for sale to retail. I am very concerned that people don’t understand, when you get paid 400 basis points over the benchmark [4 per cent more than normal rates], that is extremely high risk. And I think that, because they are issued by banks, people feel that they are as safe as banks. Well, you are not paid 400 basis points for not taking risks…” He emphasised: “I do think this is, frankly, a ticking time bomb.

The over-riding intention behind Sections 11CAB(2) and 11CAB(3) is to deal with issues arising from the examples in the comments of Graeme Thompson of APRA in an address on 10 May 1999 when he said: “… APRA will have powers under proposed Commonwealth legislation to mandate a transfer of assets and liabilities from a weak institution to a healthier one. This is a prudential supervision tool that the State supervisory authorities have had in the past, and it has proved very useful for resolving difficult situations quickly. We expect the law will require APRA to take into account relevant provisions of the Trade Practices Act before exercising this power, and to consult with the ACCC whenever it might have an interest in the implications of a transfer of business.” The new Sections 11CAB(2) & (3) mean that APRA does not need to consider those issues (or any other) in relation to conversion and write-off of Hybrid Securities.

(ii)     Deposits

Whether or not bail-in of other than Hybrid Securities is implemented by the Act has been the subject of debate and concern since the Bill which led to the Act became public. The principal area of concern is whether or not the bail-in regime was extended by the Act to deposits made by customers with banks.

The central issue is the wording of the definition in Section 11CAA quoted above and what “any other instrument” means. “Instrument” is not defined in the Act but a “financial instrument” is defined by Australian Accounting Standard AASB132 as “any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity.” As confirmed by the Reserve Bank, a deposit with an ADI bank comes under such a definition – it is a contract with terms and conditions as to the deposit being set by a bank, accepted by a depositor on making a deposit and creating a financial asset (a right of repayment) and a financial liability in the bank (the obligation to repay).

Deposits are created by “instruments” and are governed by the terms and conditions of those instruments.

The intent of the reference to “any other instrument” in Section 11CAAAA is assisted by the Explanatory memorandum which accompanied the Exposure Draft and which states:

5.14 Presently, the provisions in the prudential standards that set these requirements are referred to as the ‘loss absorption requirements’ and requirements for ‘loss absorption at the point of non-viability’. The concept of ‘conversion and write-off provisions’ is intended to refer to these, while also leaving room for future changes to APRA’s prudential standards, including changes that might refer to instruments that are not currently considered capital under the prudential standards.”

Section 11AF of the Banking Act provides that APRA can determine Prudential Standards which are binding on all ADIs. These standards are in effect regulations which have the force of legislation by virtue of the authorisation in the Banking Act. That Section provides, inter alia:

“(1) APRA may, in writing, determine standards in relation to prudential matters to be complied with by: (a) all ADIs; …..

Banks are ADIs.

The various Prudential Standards issued by APRA are accordingly headed with the phrase: “This Prudential Standard is made under section 11AF of the Banking Act 1959 (the Banking Act).”

That power then leads into the issue of APRA using this authority to expand the meaning of “capital” the subject of conversion or write-off, to encompass deposits if deposits are not already covered by the reference to “any other instrument”.

That these provisions as to conversion and write-off are not limited to Hybrid Securities is confirmed in Section 11CAA itself as quoted above. The provisions extend to “any other instrument” by sub-section (b) of that Section and must relate to instruments other than those referred to in sub-section (a), i.e. other than “Additional Tier 1 and Tier 2 capital” (being instruments which themselves contain an explicit provision for conversion or write-off). All instruments that the Act refers to as to being able to be converted or written off “in accordance with the terms of the instruments” come under the definition of “Additional Tier 1 and Tier 2 capital” – “any other instruments” is not only an entirely unnecessary addition if the Act is intended to apply only to instruments with conversion or write-off terms, its very broad language must be intended to encompass some other instruments (“which are not currently considered capital” as stated in the Explanatory memorandum) and that could extend to instruments relating to deposits.

If Section 11CAA thus extends to  instruments relating to deposits then APRA can as the Prudential Regulator issue a Prudential Requirement Regulation or a Prudential Standard  for the writing-off or conversion of deposits.

APRA already has a power to prohibit the repayment of deposits by ADIs, a power which already verges on the writing off of those deposits. The Banking Act Section 11CA provides:

(1) … APRA may give a body corporate that is an ADI … a direction of a kind specified in subsection (2) if APRA has reason to believe that:

…..

  • the body corporate has contravened a prudential requirement regulation or a prudential standard; or
  • the body corporate is likely to contravene this Act, a prudential requirement regulation, a prudential standard or the Financial Sector (Collection of Data) Act 2001, and such a contravention is likely to give rise to a prudential risk; or
  • the body corporate has contravened a condition or direction under this Act or the Financial Sector (Collection of Data) Act 2001 ; or

….

(h) there has been, or there might be, a material deterioration in the body corporate’s financial condition; or

….

(k) the body corporate is conducting its affairs in a way that may cause or promote instability in the Australian financial system.

…..

(2) The kinds of direction that the body corporate may be given are directions to do, or to cause a body corporate that is its subsidiary to do, any one or more of the following:

….

  • not to repay any money on deposit or advance;
  • not to pay or transfer any amount or asset to any person, or create an obligation (contingent or otherwise) to do so;

…..

This provision was inserted into the Banking Act in 2003 by the Financial Sector Legislation Amendment Act (No 1).

It is not known whether this power has been exercised by APRA. Relevantly Graeme Thompson in the address referred to above said: ” … Particularly in the case of banks and other deposit-takers that are vulnerable to a loss of public confidence, APRA may prefer to work behind the scenes with the institution to resolve its difficulties. (Such action can include arranging a merger with a stronger party, otherwise securing an injection of capital or limiting its activities for a time.)

It is a relatively small step to then convert or write-off what the ADI has been prohibited from repaying or paying out.

It might be argued that APRA’s powers in existing Sections of the Act are not absolute and are subject to various qualifications and limitations arising out of their context within the Act or the balance of the Section or Sections of the Act in which they appear. To avoid such an interpretation, Section 38 of the Act inserts 2 new sub-sections to Section 11CA in the Banking Act:

(2AAA) The kinds of direction that may be given as mentioned in subsection (2) are not limited by any other provision in this Part (apart from subsection (2AA)).

(2AAB) The kinds of direction that may be given as mentioned in a particular paragraph of subsection (2) are not limited by any other paragraph of that subsection.

APRA has already adopted the need for certain capital to be capable of conversion or write-off, regardless of laws, constitutions or contracts which may affect such decisions, the Explanatory Statement for Banking (Prudential Standard) Determination No. 1 of 2014 stating:

The Basel Committee on Banking Supervision (BCBS) has developed a series of frameworks for measuring the capital adequacy of internationally active banks. Following the financial crisis of 2007-2009, the BCBS amended its capital framework so that banks hold more and higher quality capital (Basel III). For this purpose, the BCBS established in Basel III more detailed criteria for the forms of eligible capital, Common Equity Tier 1 (CET1), Additional Tier 1(AT1) and Tier 2 (T2), which banks would need to hold in order to meet required minimum capital holdings.

Basel III provides that AT1 and T2 capital instruments must be written-off or converted to ordinary shares if relevant loss absorption or non-viability provisions are triggered.

Banking (prudential standard) determination No. 4 of 2012 incorporated the Basel III developments into APS 111 with effect from 1 January 2013. …

(iii)    Bank documentation implementing deposit accounts

Even if the words “any other instrument” in Section 11CAA do not encompass deposits, there is a further issue in relation to the implementation of bail-in of deposits revolving around the issue of the documents/instruments issued by banks in opening accounts and accepting deposits from customers.

The documentation issued by each Australian bank when opening such an account, has a provision which enables the Bank to change the terms and conditions from time to time without the consent of the customer. The specifics of the power vary from bank to bank but each fundamentally contain such a power. Some examples of various clauses are set out in Appendix 1.

If APRA as the Prudential Regulator issued a Prudential Requirement Regulation or a Prudential Standard requiring a bank to insert a provision into its documentation/instruments relating to deposit-taking accounts providing for the bail-in of those deposits – their write-off or conversion – then those provisions would then clearly come within the specific provisions of conversion or write-off within the Act and the deposit the subject of the account could be bailed-in immediately.

Such a directive could be issued by APRA in accordance with the secrecy provisions in the Australian Prudential Regulation Authority Act1998 and be implemented with little or no notice to the account holder.

Whilst not directly relevant to an interpretation of the provisions of the Act, there are a number of unusual and concerning aspects to its introduction, passing and intentions.

As noted above, the issue could now be simply resolved by Government passing a simple amendment to the Act to explicitly exclude deposits from being bailed in i.e. written off or converted into shares.

Whilst not beyond doubt, it is my opinion that the provisions of the Act do provide for a power of bail-in of bank deposits which did not exist prior to the passing of the Act.

Yours faithfully,

An Open Letter to Australians: Only Glass-Steagall Can Save You from the Banks

Via Wall Street On Parade – Pam Martens: April 4, 2019

Dear Engaged Citizens in Australia:

As both the interim and final report from your Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry has confirmed, the good, decent, hardworking people of Australia are under attack from their own banking system in a manner reminiscent of an attack from a foreign invader that wants to destroy the will and financial resources of the citizens in order to gain absolute control of the country.

Americans, more than any other people in the world, can understand and relate to the precarious predicament in which you now find yourselves. The devious vices and devices of your banksters to transfer the meager savings of the common man and woman to their own greedy pockets have been laid bare by your Royal Commission. But just as happened here in the United States following the report of the Financial Crisis Inquiry Commission, no concrete measures to end the domination of the banks has occurred.

Australians, like Americans, remain on the road to financial ruin at the hands of predatory banking behemoths that are using their concentrated money and political power to attack each and every democratic principle that we cherish as citizens – from repealing consumer-protection legislation to installing their own shills in government to regulatory capture of their watchdogs to corrupting the overall financial system that underpins the stability of our two countries. Sadly, citizens at large do not understand that their own deposits at these mega banks are being used to accomplish these anti-democratic goals.

What has now occurred in Australia is precisely what has occurred in America. Last year Bob Katter, MP in your House of Representatives, introduced the Banking System Reform (Separation of Banks) Bill 2018 in the Australian Parliament. This year, Senator Pauline Hanson introduced a bill of the same name in the Australian Senate. The legislation is tailored after the 1933 legislation that was passed in the United States, the Glass-Steagall Act, to defang the banking monster that brought on the 1929 stock market crash and ensuing depression by separating commercial banks, which take in the deposits of risk-adverse savers, from the globe-trotting, risk-taking, derivative-exploding investment banks. (An unsavory group of bank shills succeeded in repealing the Glass-Steagall legislation in the U.S. in 1999 and then enriched themselves from the repeal. One year later the U.S. experienced the dot.com bust and eight years after that the country experienced the greatest financial crash since the Great Depression – what you call the GFC or Global Financial Crisis but U.S. bank lobbyists prefer to dub The Great Recession.)

U.S. Senator Elizabeth Warren, a Democrat, and the late Senator John McCain, a Republican, had been introducing the 21st Century Glass-Steagall Act for the past five years in the U.S. Congress. Just like the legislation proposed in Australia, it would have restored integrity to deposit-taking commercial banks by separating them from the predatory investment banks that financially incentivize their employees to fleece unsuspecting customers while using the deposits to engage in high-risk gambles that regularly implode. The powerful mega banks in the U.S. and their legions of lobbyists have worked hard to prevent this legislation from gaining momentum.

Despite the critical need for this legislation in both countries, mainstream media has not done its share to inform and educate the public about the pending legislation. We know this to be true in Australia because the Royal Commission received more than 10,000 submissions from the Australian public while the Senate’s request for public comment on the Glass-Steagall legislation has thus far received just 350 responses. The Senate Committee has elected to publish just a sliver of those responses.

You can submit your comments on the Australian legislation using an online form; or you can email your submission to economics.sen@aph.gov.au; or you can mail your submission to Senate Standing Committee on Economics, PO Box 6100, Parliament House, Canberra ACT 2600, Australia. The deadline for submissions is a week from this Friday, April 12, 2019.

It is already clear where Australia is heading without this legislation. Australia will become the plaything of a global banking cartel just as is occurring in the United States. See Goldman Sachs’ Top Lawyer Is Part of a Secret Banking Cabal as CEO Blankfein Denies One Exists; and Citigroup, Deutsche Bank Face Australian Court in Landmark Cartel Case; and Banking Fraternity Felons. Your children will become the debt slaves to the banks in order to get an education; the banks will carve out their own private justice system to hear customers’ claims against them, effectively closing the courthouse doors for bank fraud claims; and your country will end up with the greatest wealth inequality since the 1920s.

Or, you can mobilize to pass the Glass-Steagall Act legislation. The choice is yours. (Americans, I hope you’re listening too.)