I have had a number of people advise me that the DFA videos are inaccessible at present. It appears to be part of bigger YT problem.
It does not appear DFA was selected for special attention!
Update: Services were resumed around 14:00 Sydney today.
Category: System Outage
ATO services drop out ahead of Christmas break
From Smart Company. ATO services drop out ahead of Christmas break, as SMEs continue to grapple with two-week long outage.
The Australian Taxation Office online services have gone offline again on the last day before the organisation’s Christmas shutdown.
At 8:45am this morning the tax agent portal, business portal and central ATO website were unavailable to individuals and businesses, with an error message stating that the portals are either currently under maintenance or “unavailable”.
At 11:30am the websites were back online, however an spokesperson for the tax office told SmartCompany: “We do expect intermittent disruptions over the Christmas and New Year break as we continue to restore our systems”.
On Thursday evening the office notified clients that it would be closing for Christmas shutdown today and reopening on January 3. The message advised visiting the service updates webpage to track progress of the system restoration, however, this morning that link went to an error page.
The tax office experienced a major outage of its services on Sunday, December 11, and has spent the following two weeks working with technicians and its storage provider Hewlett Packard to restore systems from backups.
While limited services were restored earlier this week, tax agents and accountants have told SmartCompany this is the worst outage they have seen and the continued service interruption has come at a cost of thousands.
This morning businesses and individuals expressed frustration about another drop out in the final trading hours before Christmas.
“I would love to check your system update media release, but your website is down again,” said one client on Facebook.
Clients have complained on Twitter this morning that they have been unable to complete transactions, including departing Australian superannuation payments and voluntary HELP repayments.
“Some of our services are unavailable; we’re trying to restore them as soon as we can. We apologise for the inconvenience,” the ATO replied to one individual on Twitter.
The ATO’s chief information officer has consistently assured the public that no individual or business will be disadvantaged by the situation, but members of the public remain stressed about the payment of tax refunds and the strain this has put on accountants in the lead up to the year’s end.
NAB Systems Down – Again!
NAB is having systems issues again. As a result, NAB customers cannot use their NAB cards in ATMs or the EFTPOS terminals.
Monday Midday 10 October 2016, Andrew Hagger Chief Customer Officer, Consumer Banking and Wealth – on behalf of NAB:
“We’re currently experiencing an outage, which means NAB customers cannot use their NAB cards in ATMs or the EFTPOS terminals.
“This is also affecting NAB merchant terminals and HICAPS.
“It’s important for customers to know that our branches are open and you can get assistance here.
“We’re working hard to fix this problem and we’re very sorry for the trouble this is causing.
“Our people in our branches will do their best to help you today.
“We will continue to provide customers with regular updates.”