The sales culture at the heart of wealth management misconduct

Industry insiders have revealed why banks are distancing themselves from wealth management and how their actions will reshape the Australian financial services sector; via InvestorDaily.

There are a number of reasons why the big four have decided, to varying degrees, to put a ‘for sale’ sign on their wealth management businesses. 

Some major bank chief executives have run a ruler over their advice businesses and seen poorly performing divisions that just don’t provide enough margin for the group’s bottom line. 

Others, like Westpac CEO Brian Hartzer, have seen the “writing on the wall” and the mountain of increasing compliance that must be scaled to make advice operational, let alone turn a profit. 

But it may also have been a strategic play based on negative sentiment, bad press and the misguided belief that commissioner Hayne would propose an end to vertically integrated wealth models.

“What it looks like the banks have done in most cases, or in some cases, is they’ve picked up their vertically integrated business, which consist of advice and other products, and have looked to distance themselves from that by either demerging or selling the wealth business,” Lifespan Financial Planning CEO Eugene Ardino said. 

Speaking exclusively on the Investor Daily Live webcast on Wednesday (3 April), the dealer group boss said the banks aren’t actually dismantling their conflicted businesses – they’re selling them as bundled, vertically integrated models where product and distribution sit under the same roof. 

“That’s not dismantling vertical integration. That’s really them trying to distance themselves from wealth management. Whether that now goes ahead in some cases remains to be seen,” he said. 

“Perhaps what could have happened is some sort of recommendation around how to limit vertical integration or how to control it. 

“The issue you have is when you take a business that’s focused on sales and that business takes over as the dominant force in a company that also provides advice, then sales wins. I think that’s natural. Perhaps if they had started there, that could have led to some moderation of vertical integration.”

The royal commission hearings, more than anything, were a targeted attack on the sales culture of large financial institutions, many of which repeatedly defended their models as profit-making businesses, often beholden to shareholders. 

“In product businesses, their job is to sell. That’s fine. There’s nothing wrong with that. But if you’re putting an adviser hat on, there needs to be some separation. That’s an issue of culture,” Mr Ardino said. 

I haven’t seen some of the employment contracts of the advisers from some of the groups that got into trouble, but I would venture a guess that a lot of their KPIs talk about new business rather than retaining business and servicing clients.”

Fellow panellist and Thomson Reuters APAC bureau chief Nathan Lynch said that despite Hayne’s failure to propose banning vertical integration in wealth management, the model will ultimately be dismantled by market forces. 

“Hayne points out that a lot of the dismantling of the vertically integrated model comes down to the fact that it’s just not profitable. You have an environment where vertical integration will be dismantled to some extent by competitive forces and by technology,” he said. 

“Servicing the vast majority of client is going to become very difficult. Most businesses are starting to pivot to the high end. I think we need to view technology in advice as a positive, as an enabler.”

Federal Budget: And Finance

The federal government has announced a $600 million fighting fund to support the recommendations of the financial services royal commission, via InvestorDaily.

Buried on page 167 of the hefty 2019 Federal Budget are the Hayne-related expenses to be incurred by Treasury over the next five years.

The government will provide $606.7 million over five years from 2018-19 to facilitate its response to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

The package comprises a suite of measures that fulfil the government’s commitment to take action on all 76 of the recommendations of the Royal Commission’s Final Report, including:

• Designing and implementing an industry funded compensation scheme of last resort for consumers and small business ($2.6 million over two years from 2019-20);

• Providing the Australian Financial Complaints Authority with additional funding to help establish a historical redress scheme to consider eligible financial complaints dating back to 1 January 2008 ($2.8 million in 2018-19);

• Paying compensation owed to consumers and small businesses from legacy unpaid external dispute resolution determinations ($30.7 million in 2019-20);

• Resourcing the Australian Securities and Investments Commission (ASIC) to implement its new enforcement strategy and expand its capabilities and roles in accordance with the recommendations of the Royal Commission ($404.8 million over four years from 2019-20).

• Resourcing the Australian Prudential Regulation Authority (APRA) to strengthen its supervisory and enforcement activities which will support its response to key areas of concern raised by the Royal Commission, including with respect to governance, culture and remuneration ($145.0 million over four years from 2019-20);

• Establishing an independent financial regulator oversight authority, to assess and report on the effectiveness of ASIC and APRA in discharging their functions and meeting their statutory objectives ($7.7 million over three years from 2020-21);

• Undertaking a capability review of APRA, which will examine its effectiveness and efficiency in delivering its statutory mandate, as well as its capability to respond to the Royal Commission ($1.0 million in 2018-19);

• Establishing a Financial Services Reform Implementation Taskforce within the Treasury to implement the Government’s response to the royal commission, and co-ordinate reform efforts with APRA, ASIC and other agencies through an implementation steering committee ($11.2 million in 2019-20); and

• Providing the Office of Parliamentary Counsel with additional funding for the volume of legislative drafting that will be required to implement the Government’s response to the Royal Commission ($0.9 million in 2019-20).

The cost of this measure will be partially offset by revenue received through ASIC’s industry funding model and increases in the APRA Financial Institutions Supervisory Levies and from funding already provisioned in the Budget.

Lower taxes

Handing down the Federal Budget 2019-2020 in parliament last night, Mr Frydenberg said that the budget would restore the nation’s finances without raising taxes.

“The budget is back in the black and Australia is back on track,” the treasurer said, announcing that the coalition delivered a $7.1 billion surplus.

“Over the last year the interest bill on national debt was $18 billion,” he said. “We are reducing the debt and this interest bill, not by higher taxes, but by good financial management and growing the economy.”

The government has announced immediate tax relief for low- and middle‑income earners of up to $1,080 for singles or up to $2,160 for dual income families to ease the cost of living.

The coalition will also be lowering the 32.5 per cent rate to 30 per cent in 2024-25, increasing the reward for effort by ensuring a projected 94 per cent of taxpayers will face a marginal tax rate of no more than 30 per cent.

“The Australian Government is lowering taxes for working Australians and backing small and medium‑sized business, while ensuring all taxpayers, including big business and multinationals, pay their fair share,” the treasurer said.

Superannuation

The Government will allow voluntary superannuation contributions (both concessional and non-concessional) to be made by those aged 65 and 66 without meeting the work test from 1 July 2020. People aged 65 and 66 will also be able to make up to three years of non-concessional contributions under the bring-forward rule.

Those up to and including age 74 will be able to receive spouse contributions, with those 65 and 66 no longer needing to meet a work test.

“This measure is estimated to reduce revenue by $75.0 million over the forward estimates period,” the treasurer said.

“Currently, people aged 65 to 74 can only make voluntary superannuation contributions if they self-report as working a minimum of 40 hours over a 30 day period in the relevant financial year. Those aged 65 and over cannot access bring-forward arrangements and those aged 70 and over cannot receive spouse contributions.”

The government will make permanent the current tax relief for merging superannuation funds that is due to expire on 1 July 2020.

“This measure is estimated to have an unquantifiable reduction in revenue over the forward estimates period,” Mr Frydenberg said.

Since December 2008, tax relief has been available for superannuation funds to transfer revenue and capital losses to a new merged fund, and to defer taxation consequences on gains and losses from revenue and capital assets.

The tax relief will be made permanent from 1 July 2020, ensuring superannuation fund member balances are not affected by tax when funds merge. It will remove tax as an impediment to mergers and facilitate industry consolidation, consistent with the recommendation of the Productivity Commission’s final report into the superannuation industry.

The treasurer said consolidation would help address inefficiencies by reducing costs, managing risks and increasing scale, leading to improved retirement outcomes for members.

The government will  also reduce costs and simplify reporting for superannuation funds by streamlining some administrative requirements for the calculation of exempt current pension income (ECPI).

The Government will allow superannuation fund trustees with interests in both the accumulation and retirement phases during an income year to choose their preferred method of calculating ECPI.

The Government will also remove a redundant requirement for superannuation funds to obtain an actuarial certificate when calculating ECPI using the proportionate method, where all members of the fund are fully in the retirement phase for all of the income year.

This measure will start on 1 July 2020 and is estimated to have no revenue impact over the forward estimates period.

FSC has mixed feelings  

The Financial Services Council (FSC) welcomed the government’s superannuation changes to reduce red tape and improve access to voluntary contributions.

“The expansion of the work test exemption, spouse contributions and bring-forward arrangements will provide workers nearing retirement greater flexibility to make additional super contributions if they are able. The electronic requests for release of super and simplification of exempt current pension income calculations are sensible and welcome,” FSC chief executive Sally Loane said.

“The FSC also supports the tax relief for merging super funds, as this will help the superannuation industry consolidate to reduce costs and improve member outcomes.”

However, the FSC is disappointed this is not part of a comprehensive product rationalisation scheme, despite this being a longstanding government commitment.

“A lack of reform in this area means consumers are locked into older, more expensive products,” Ms Loane said.

The FSC is pleased to note the Budget has largely kept the superannuation settings unchanged. However, Ms Loane said the council is disappointed the government has failed to reform non-resident withholding tax for managed funds in the Asia Region Funds Passport.

“This means Australia will remain uncompetitive in our region, and Australia will not be competing with Asian funds on a level playing field.

 “The withholding tax on managed funds raises little money, but harms our competitiveness within Asia, putting Australia’s fund managers at a major competitive disadvantage in the region.” 

Credit squeeze is supply-driven, says Elliott

ANZ CEO Shayne Elliott has told a parliamentary inquiry that banks triggered the credit downturn impacting the supply of housing finance, via InvestorDaily.

Softening conditions in the credit and housing space has sparked debate among market analysts regarding the cause of the downturn, with some stakeholders, including governor of the Reserve Bank of Australia (RBA) Phillip Lowe claiming that the “main story” of the downturn is one of “reduced demand for credit, rather than reduced supply”.

Mr Lowe claimed that falling property prices have deterred borrowers, particularly investors, from seeking credit.

According to the Australian Prudential Regulation Authority’s latest residential property exposure statistics for authorised deposit-taking institutions, new home lending volumes fell by $25.1 billion (6.5 per cent) over the year to 31 December 2018. The decline was driven by a sharp reduction in new investment lending, which dropped by $17.7 billion (14 per cent), from $126.9 billion to $109.2 billion over the same period.

However, the ANZ CEO has told the House of Representatives’ standing committee on economics that he believes the downturn in the credit space has been primarily driven by the tightening of lending standards by lenders off the back of scrutiny from regulators and from the banking royal commission.  

Liberal MP and chair of the committee Tim Wilson asked: “Is the reported credit squeeze more demand-driven by borrowers pulling back or supply-driven by banks being more conservative?”

To which Mr Elliott responded: “This is a significant question that’s alive today, and there are multiple views on it. I can’t portion between those two. 

“I’m probably more in the camp that says conservatism and interpretation of our responsible lending obligations and others has caused a fundamental change in our processes, and that has led to a tightening of credit availability.

“It’s a little bit ‘chicken and egg’,” Mr Elliott added. “If people find it a little bit harder to get credit, they might step back from wanting to invest in their business or buy a home, so I think they’re highly correlated, but I do think banks’ risk appetite has had a significant impact.” 

Mr Elliott said that “vagueness and greyness” regarding what’s “reasonable” and “not unsuitable” as part of the responsible lending test have left the law to the interpretation of lenders.

“Unfortunately, we haven’t always had the benefit of a significant amount of precedence or court rulings on some of those definitions, so we’ve done our best,” he said.

“I think the processes recently, the questions that this committee has asked, the questions in the royal commission, have started a debate, not just with the regulators but with the community about what is the real definition of [responsible] lending.” 

He added: “As a result of that, we’ve become more conservative in our interpretation, and so we’ve tightened up, [and some] Australians will find it a little bit harder to either get credit or get the amount of credit that they would have otherwise had in the past or would like.

“I’m not suggesting for a minute that it’s wrong, it’s just the reality.”

US recession will not happen this year says AllianceBernstein

The chief executive of AllianceBernstein has said that there will ultimately be a recession but it would not be happening this year, via InvestorDaily.

Seth Bernstein, AB’s president and chief executive officer said that the firm did not see the economy tumbling over the next twelve months. 

“There is clearly a slowdown underway globally but we don’t see the US economy tumbling into a recession this year,” he said. 

Mr Bernstein during a visit to Australian clients said the yield curves were a good predictor of recessions but were rarely good indicators of when. 

“There will ultimately be a recession but they [yield curves] are a terrible predictor of the timing of that recession,” he said. 

However, investors would see signs as the markets moved closer to recession territory said Mr Bernstein. 

“The yield curve has been flat for a very long time and it will invert closer to a recession,” he said. 

Currently the market was worried about macro events particularly the ongoing transition of the global trade framework said Mr Bernstein. 

“There is resistance to that framework wherever anyone is disenfranchised or where anyone finds themselves on the wrong end of change,” he said. 

The blame for the disenfranchised did not just lay with US President Donald Trump, said Mr Bernstein, but he was the one that inflamed it. 

“This has been going on well before Donald Trump took office but Trump, in his own distinctive way, is able to articulate it and respond to it very forcibly for his core constituents – and he has been methodical about checking off promises that he has made,” he said. 

The current trade barriers had led to a potentially less stable environment that was not to the benefit of any nation, said Mr Bernstein. 

“We are concerned about a much less stable global trading environment. Lower levels of global trade will mean lower levels of growth for Australia, for the US, for the global economy more generally,” he said.

Ultimately, the trade spat with China would be solved; however, Mr Bernstein said that while it would be a deal that cuts the trade deficit, it would not be as far reaching as the trade officials would like. 

“Cooler heads will prevail. I think the president wants a deal with the Chinese, because he loves deals and he can talk about it in the news cycle, but it probably won’t be as far reaching as many of us want it to be,” he said. 

RC issues ‘not unique to Australia’, says former Coutts boss

A Hong Kong-based banker has applauded Australia for shedding light on issues within its financial sector and warned that the issues revealed by the royal commission are widespread across the globe, via InvestorDaily.

CFA Institute managing director, Asia Pacific, Nick Pollard has held a number of senior banking roles, including the MD of exclusive British bank Coutts and CEO of Coutts Asia. 

Speaking to Investor Daily, Mr Pollard said that while the major banks in Australia have shown a clear interest to be rid of their troubled wealth businesses, the fact remains that people need wealth management and financial advice. 

“The challenge for Australia, which is the challenge the rest of the world has, is how do you ensure the demands of the customers are able to be met by organisations that can provide that advice in a fair and transparent way?

“The industry as a whole hasn’t been very good at that over the last few years. That’s why regulators have become involved and it has become tougher to operate in this climate.”

While the Hayne royal commission has cast a shadow over the Australian financial services sector over the past 12 months, Mr Pollard believes the conversations that are now being had off the back of the inquiry reflect a positive approach that other markets are yet to benefit from.

“What Australia is doing, which many countries aren’t, is bringing this out into the public domain and having those critical conversations and hopefully can look forward with some optimism that the industry is owning up to the fact that it need to improve and needs to do something about it,” he said. 

“In many ways, the issues that are coming out of the royal commission don’t just apply to Australia. Don’t think that the rest of the world has got these things right. If there is any kind of introspection by those in the financial services communities of Hong Kong and Singapore it is ‘Where do we stand on these issues?’

“At least Australia has been bold enough to being this out into the public domain.”

According to global research consultants Cerulli Associates, Australia remains an attractive market for investment managers and asset consultants, both local and global.

While the royal commission has caused significant reputational damage, Cerulli Associated managing director for Asia, Ken Yap, said super funds in particular will still need to make exactly the same decisions about asset allocation, currency hedging, and liquidity as they always did, and nothing in the royal commission is likely to make them choose any different underlying managers than they have done in the past.

NAB ends ‘Introducer’ payments program

The National Australia Bank has announced an end to its ‘Introducer’ payments program to take effect in October 2019, via InvestorDaily.

The Introducer program was launched by NAB to reward businesses with a commission for new successful lending referrals to NAB. 

The program was promoted by NAB as a way to fundraise for communities and as a relationship strengthen program. 

The program has been the source of many problems for the bank with KPMG being commissioned to investigate the program in 2015 and found large issues including bankers falsifying documents to issue bogus loans and serviceability issues. 

KPMG went as far as investigating introducers for links to organised crime and terrorist financing and NAB continued to investigate the problem and in 2016 notified the police and ASIC resulting in the sacking of 20 staff and more disciplined.

By October 2019 NAB will no longer make referral payments to Introducers with chief executive Philip Chronican saying it was important that the bank acted and changed its actions. 

“Through the royal commission, we heard clearly that our actions need to meet the expectations of our customers and the community. We need to be simpler and more transparent to earn trust. We have to put customers first, to be a better bank,” Mr Chronican said.

Commissioner Kenneth Hayne in his final report did not recommend the banning of such schemes but after hearing about fraud issues around such programs did raise the question about who the introducers were actually working for. 

The program was reportedly responsible for approximately $24 billion in loans and in 2018 the bank said it was responsible for one in every twenty home loans it wrote. 

Mr Chronican said he wanted Australians to come to NAB because of what the bank offered, not because someone was paid to do so. 

“We want customers to have the confidence to come to NAB because of the products and services we provide – not because a third-party received a payment to recommend us.”

The change is significant for NAB and the industry, but Mr Chronican said it was the right thing to do for the banks customers. 

“Like other businesses, we will still welcome referrals and will continue to build strong relationships with business and community partners. However, there will be no ‘Introducer’ payments made,” he said.

NAB is the first of the big banks to remove their introducer program with a report from ASIC revealing that in 2015 $14.6 billion in home loans by the big four were sold via introducer channels.

The announcement is the latest by the bank who recently announced that it would keep all regional and rural branches open until at least 2021. 

The bank has also extended the protections of the code of banking practice to small businesses and has supported 72 of the royal commission recommendations with 26 either completed or in the process of being implemented. 

“NAB has a significant role to play in leading the change our customers and the community want to see.”

Westpac should ‘expect ongoing challenges’

Westpac Group’s wealth revenues will fall by around $300 million over the next two years, according to Morgan Stanley, following the bank’s restructure and exit from financial advice, via InvestorDaily.

Westpac is still retaining its private wealth, platforms, superannuation and insurance operations, with the new report estimating that wealth will account for less than 10 per cent of revenue in the bank’s consumer division and around 20 per cent in the business division after the restructure.

Morgan Stanley has forecast that Westpac’s wealth revenues will fall from more than $2 billion in FY18 to less than $1.7 billion in FY20, due largely to the non-recurrence of the $144 million Hastings exit fee and the loss of advice revenues.

The report downgraded the bank’s FY19 cash profit by around 2.5 per cent, due to exit and restructuring costs and a $100 million loss from wealth advice.

It has, however, upgraded its prediction for earnings per share by 0.5 per cent in FY20, citing the exit of the loss-making advice business.

Westpac had estimated it would save around $73 million by dropping the advice business and division.

“The exit from wealth advice is a logical response to the changing environment, but we expect ongoing challenges in the remaining wealth business,” Morgan Stanley noted.

Challenges will include the effect of the royal commission’s recommendations on the cross-selling of insurance to banking customers and reduced vertical integration benefits without advice, the report said.

The analysis also eyed other potential impacts such as pricing cuts in the platform market, new technology platform players winning an outsized share of flows and industry super funds growing in both personal and corporate super.

The retained businesses accounted for around 9 per cent of group revenue in FY18, excluding one-off items.

The analysis also forecast Westpac will have accumulated $775 million in customer refunds, remediation and litigation costs across banking and wealth management over FY19 and FY20.

Morgan Stanley has retained its rating of Westpac as underweight, saying it sees lower returns and rising risks in retail banking among other factors, with the analysis warning there could be risk of a further derating.

Rate cuts won’t stimulate housing, says Oliver

Anyone expecting an RBA rate cut to trigger a repeat of the six-year property boom we experienced from 2011 needs to think again, according to one of Australia’s leading forecasters; via InvestorDaily.

Speaking to Investor Daily, AMP Capital chief economist Shane Oliver said he believes Sydney is now about halfway through its correction, with top-to-bottom house price falls to reach 25 per cent in the nation’s biggest city. 

“Melbourne prices have come down by around 10 per cent. Like Sydney, I think they will come down by 25 per cent as well, so they’re not quite halfway through the downturn,” he said. “There is a wealth effect coming through from the price falls we have already seen and a wealth effect still to come from further falls in house prices.”

The property slowdown has also forced lenders like ING and Adelaide Bank to reduce credit or small businesses borrowing against their residential property. 

ING has banned borrowers from using their homes as security for business loans amid fears of negative equity as property prices continue to fall. 

A credit squeeze in the small business sector, coupled with the “wealth effect” of falling property prices, which curtails household consumption, could have serious implications for the Australian economy. 

RBA assistant governor Michele Bullock gave a speech in Perth this week in which she stated that the wellbeing of households and businesses in Australia depends on growth in the Australian economy. 

“And a crucial facilitator of sustained growth is credit – flows of funds from people who are saving to people who are investing.”

The Reserve Bank is banking on growth of 3 per cent by the end of 2019. But AMP Capital’s Mr Oliver believes a reduction in consumer spending and reduced construction activity related to housing suggests growth could be closer to 2 per cent. 

“If SMEs struggle to get credit, then it could be worse than that,” he said.

“I’m probably in the more negative camp on the wealth effect and I think the evidence is there. RBA governor Philip Lowe gave a speech two weeks ago where he said that a 10 per cent decline in net housing wealth would reduce consumer spending by 0.75 per cent in the short term and 1.5 per cent in the longer term. 

“A 10 per cent fall in net housing wealth would be equivalent to a 7 per cent fall in actual house prices, given a degree of gearing. Net housing wealth is about 75 per cent of total housing wealth, so if you’ve got a 10 per cent fall in total housing wealth, it implies a bigger impact of around 2 per cent in consumer spending.”

Unemployment is a key indicator for measuring the impact of these effects on the economy. Mr Oliver predicts the unemployment rate will increase from 4.9 per cent to 5.5 per cent by the end of the year.

Research released by the Reserve Bank of Australia shows that the central bank’s decision to begin cutting rates in November 2011, from 4.75 per cent to 1.5 per cent today, had a direct influence on booming property prices. 

The price of credit has come down significantly over the last six years, given the 3.25 per cent reduction in the official cash rate over that time. 

House prices peaked in mid-2017 and have declined by approximately 7 per cent nationally since then. In Sydney, prices have come down by around 12 per cent from their peak. 

The next rate cut by the Reserve Bank, which some believe could come as early as May, won’t have the same impact as it did eight years ago, Mr Oliver said. 

“It will provide some help to stabilise the market. But I don’t think it’s going to provide the same stimulus as it did in 2011. Household debt-to-income levels are much higher now. The banks also have much tighter lending standards than they did in 2011.

“I don’t think we’ll be off to the races again.”

CBA To Still Exit Mortgage Broking And Wealth Management Businesses

The Commonwealth Bank has provided an update on its business plans and has said it is committed to the exit of its wealth management and mortgage broking businesses; via InvestorDaily.

The update follows last week’s release of the bank’s full response to implementing the recommendations from the Royal Commission. 

While CBA remains committed to exiting the wealth management and mortgage broking business it has suspended these plans in order to focus on the priorities of refunding customers and remediating past issues. 

Over recent years, the bank has spent $1.46 billion on or provisioned to address refunding customers including $1.21 billion relating to the wealth management business. 

The $1.46 billion comprises of over $600 million already paid to customers or provisioned to address issues relating to advice quality, fees for no service and banking fees and interest.

The program costs and processes of this work has cost the bank $650 million and another $200 million has been provisioned for wealth management related remediation issues and program costs, including ongoing service fees charged by aligned advisors. 

Editors note: Post updated from millions to billions (source was incorrect).

Westpac denies offering ‘bundled services’ to win BT customers

Westpac chief executive Brian Hartzer has denied claims that Australian employers are offered special deals from the bank if BT becomes the default superannuation provider for employees, via InvestorDaily.

Appearing at the House of Representatives Standing Committee on Friday, Mr Hartzer was questioned about the major bank’s superannuation offering through BT Financial.

Labor MP Matt Thistlethwaite asked the Westpac CEO about reports that employers could be prosecuted for the underperforming retail super funds that manage staff retirement savings. 

Mr Thistlewaite referred specifically to a 21 January news article in The Australian that noted Westpac’s BT super fund was one of the worst performing super funds in the last seven years. 

“The article points to ‘bundled services’ for the business behaving employees in your BT retail fund. What are those bundled services?” the MP asked. 

Mr Hartzer said he was not familiar with the news article. 

“I’m assuming that bundled services means you provide concessions to the employer on other banking products for bringing them into BT’s fund?” Mr Thistlethwaite said. 

Mr Hartzer replied: “We checked quite closely and that is not our practice. The corporate super that is offered up is meant to be on a competitive basis for the services provided. We don’t provide inducements in terms of banking.”

Concerns over the relationship between retail super funds and employers were raised by the Productivity Commission in its report into the superannuation sector. Released in January, the report recommended the creation of a ‘best in show’ list of funds for employees to choose from. 

In December last year, The Australian reported that ASIC commissioner Danielle Press said the regulator would crack down on employers who placed employees in poor-performing funds in exchange for “bundled services” that were provided to them by the banks and finance companies that owned the funds.

“We’ve got to look at the role of employers in the default system and how they are making their decisions on what funds are their default funds,” Ms Press told The Australian.

“At the end of the day, consumers are disengaged. There’s no obligation on employers to make that default choice in the best interest of their employees.”