BT pays $20,400 penalty for misleading statements

According to ASIC, BT Funds Management Ltd (BT) has paid $20,400 in penalties after ASIC issued two infringement notices for misleading statements contained in the online advertising of BT Super.

The misleading statements were contained in two separate online advertising campaigns. Each infringement notice imposed a penalty of $10,200.

The first infringement notice was issued for the statement “BT Super Has Outperformed Industry Super Funds Over the Last 5 Years*” published on search results pages generated via www.google.com.au from 26 June 2014 to 18 September 2014.

ASIC was concerned that BT misled consumers by representing that superannuation products issued by BT had generated greater returns than those generated by all industry super funds during the stated period. In reality, BT’s superannuation products had not generated greater returns during the stated period.

The second infringement notice was issued for the inclusion of the words “Industry Super Australia” in the headlines of BT advertisements published on search result pages generated via www.google.com.au from 29 October 2014 to 17 November 2014.

ASIC was concerned that BT misled consumers into believing that BT had an affiliation with Industry Super Australia (ISA), an organisation which manages collective projects on behalf of fifteen industry super funds. BT has never had an affiliation with ISA.

ASIC Deputy Chairman Peter Kell said, ‘The advertising of financial products and services must be clear, accurate and  balanced and should be presented in a way that avoids potentially misleading or deceiving consumers.

‘ASIC has provided guidance to help promoters comply with their legal obligations when advertising financial products and services. We continue to actively monitor advertising in this area and will take appropriate action where we consider consumers may be misinformed,’ Mr Kell said.

The payment of an infringement notice is not an admission of a contravention of the ASIC Act consumer protection provisions. ASIC can issue an infringement notice where it has reasonable grounds to believe a person has contravened certain consumer protection  laws.

Westpac Restructures

Westpac announced a new, simplified organisational structure for its Australian retail and business banking operations designed to accelerate the Group’s customer focused strategy. Under the new structure, two new divisions are being created:

  • Consumer Bank – responsible for all consumer banking products and services under the Westpac, St.George, BankSA, Bank of Melbourne and RAMS brands. It will be led by George Frazis.
  • Commercial and Business Bank – responsible for serving small and medium enterprises, commercial and agri-business customers, as well as asset and equipment finance. Specialist business bankers will continue to operate under their respective brands. The division will be led by David Lindberg.

Each division will be responsible for improving the end-to-end service experience of their respective customer segments and will have dedicated product, marketing and digital capabilities. CEO Brian Hartzer said the simpler structure will clarify accountability and better align resources to customer segments, while maintaining the Group’s unique family of brands.

Consumer Bank

The distinct positions of each of Westpac’s brands-Westpac, St.George, BankSA, Bank of Melbourne and RAMS-will be preserved and supported by a dedicated product and marketing and digital capability. Under the new structure General Managers of each of the brands will report to George Frazis.

George Frazis is currently Group Executive, St.George Banking Group, a position he has held since April 2012. During the past three years, George has invigorated the St.George franchise and delivered strong returns for the Group.

George joined the Westpac Group in March 2009 as Chief Executive, Westpac New Zealand Limited. He is a highly experienced financial services executive, having previously been a group executive of National Australia Bank and a senior executive in Commonwealth Bank of Australia’s Institutional Banking Division.  George was previously a partner with the Boston Consulting Group and an officer in the Royal Australian Air Force.

Commercial and Business Bank

The new Commercial and Business Bank division, led by David Lindberg, will bring together specialised business bankers from each of the brands, equipment and asset finance businesses, as well as responsibility for business products, marketing and digital. This new operating division will ensure greater focus on business customers, an important area of growth for the Group.

David Lindberg is currently Chief Product Officer, responsible for the Group’s retail and business product and digital banking offerings across all brands. In this role, David has led the simplification of products and services, and has been responsible for the highly successful roll-out of Westpac Live. Prior to joining Westpac in 2012, David held senior executive positions in the Commonwealth Bank of Australia and ANZ. He commenced his career at First Manhattan Consulting Group, where he worked from 1999 to 2008.

Additional management changes

As a result of the new management structure, Jason Yetton, Group Executive, Westpac Retail & Business Banking is leaving Westpac to pursue other opportunities. Responsibility for all other divisions of the Group remains unchanged. The new structure will take effect immediately. However, given the Group has operated under the previous structure for almost three quarters of the year, it will report its full year to 30 September 2015 financial results under the previous organisational structure.

 

Westpac 1H 2015 Result Flat

Westpac announced their 1H results today, with cash earnings of $3,778 million, flat compared with the prior corresponding period and 2% lower than 2H14. Statutory net profit was $3,609 million, flat on 1H14, and 8% lower than 2H14. The expense to income ratio was 42.5% from 41.2% and there was a further improvements in asset quality with impaired assets as a percentage of gross loans falling 16 basis points to 0.35%. Whilst provisions were down, and net margins maintained at 2.01% (excluding treasury), weaker treasury income eroded the overall performance. Overall result was a little below consensus forecasts. The interim fully franked dividend was 93 cents per share, up 3% from 1H14, but 1% from 2H14.

Retail banking did quite well, but the Investment bank earnings were 17% lower due to the $85 million post tax charge as a result of derivative adjustments and a lower impairment benefit, despite customer revenues rising 6% and strong lending growth.

We see indications of building headwinds ahead relating to capital requirements, significant deposit repricing to offset mortgage discounts, and a continued reliance on the mortgage book to underpin growth. We also note a tightening of lending criteria in terms of interest rate buffers, and an intent to reduce investment property lending to below the 10% growth “alert” level. We, in other words, see responses to the dead hand of the regulator.

The Group’s common equity Tier 1 (CET1) capital ratio of 8.8% is well above regulatory minimums. However, due to other items, including changes in mortgage risk factors implemented during the half, the ratio is currently at the lower end of the Group’s preferred capital range of 8.75% to 9.25%. Given the current uncertainty over future capital settings, including the introduction of the next set of reforms from the Basel Committee on Banking Supervision, and the Federal Government’s assessment of the final recommendations from the Financial System Inquiry, the Group will operate at the upper end of the preferred capital range. So the Group will issue shares to satisfy the DRP for the interim dividend (at a 1.5% discount), and partially underwrite the DRP to increase CET1 capital by approximately $2 billion.

Overall net operating income was up 1%, and within that, net interest income rose 2%, supported by growth of 3% mostly from rise in Australian mortgages, and customer deposit growth of 3%, with focus on growing efficient deposits. However, net interest margin were down 1bp due to lower Treasury revenue. Margins excluding Treasury and Markets were overall flat. Turning to non-interest income, it was down 2%, whilst fees and commissions were up 1% to $1,478m, wealth and insurance fell 1% to $1,134m, trading income was  down 10% to $425m (up 16% excluding derivative adjustments) and other income was down 17% to $49m.

Net Interest Margin was down 1 bp to 2.05%. NIM up across WRBB (1bp), New Zealand (2bps), and slightly down in St.George (2bps). Most margin pressure was in WIB (down 11bps). NIM excluding Treasury and Markets flat at 2.01%. Within that, we see a 6bps decrease in asset spreads primarily from impact of competitive pricing in mortgages. Business and institutional spreads also lower,  5bps increase from improved customer deposit spreads on term deposits, online accounts and savings deposits, partially offset by 1bps impact of lower hedging benefit on low-rate deposits, 3bps benefit from term wholesale funding as pricing for new term senior issuances was lower than maturing deals, 1bp decrease from increased holdings of high quality liquid assets and cost of CLF and 1bp decline in capital and other due to lower hedging rates.  Treasury and Markets down 1bp, reflecting lower Treasury earnings.

WBC-NIM-May-2105Looking at the Australian mortgage business, they have an Australian mortgage market share of 23.1% and the book grew by 0.9x system. The 3% lift in balances was partly offset by run-off of $25.2bn, up 6%. Around 20% of loans were above 80% LVR, little changed from last period, with the average LVR on new loans at 71%. 53.2% of new loans were through WBC’s proprietary channels, the share via brokers therefore continuing to rise (1H14 was 57.5% through own channels).

WBC---LVR-May-2015Portfolio losses of $38m in 1H15 represent an annualised loss rate of 2bps (net of insurance claims) and loss rates remain very low by international standards. Mortgage insurance claims for 1H15 were $1m (2H14 $6m, 1H14 $3m).  Properties in possession remain <2bps of the portfolio, however have increased, mainly in Qld, where natural disasters and a decline in mining investment have seen weaker conditions and a review of treatment of hardship will likely see a rise in reported delinquencies in future periods.

WBC-Mort-Del-May-2015Australian mortgage customers continue to display a cautious approach to debt levels, taking advantage of historically low mortgage rates to pay down debt and build buffers. Including mortgage offset account balances, 73% of customers are ahead of scheduled payments, with 23% of these being more than 2 years ahead. Mortgage offset account balances up $3.3bn or 14% (up 29% 1H15/1H14) to $27bn. Credit decisions across all brands are made by the Westpac Group, regardless of the origination channel.

Westpac has made significant changes to their serviceability assessment. Loan serviceability assessments include an interest rate buffer, adequate surplus test and discounts to certain forms of income (e.g. dividends, rental income). Westpac now has a minimum assessment rate, often referred to as a floor rate, set at 7.10% p.a. The minimum assessment rate is at least 210bps higher than the lending rate and is applied to all mortgage debt, not just the loan being applied for. We note that the minimum assessment rate and buffer has increased from 6.80% p.a. and 180bps respectively – the regulators quiet word perhaps?

WBC-PayAhead-May-2015Investment property loans (IPLs) are 46.3% of Westpac’s Australian mortgage portfolio and compared to owner-occupied applicants, IPL applicants are on average older (75% over 35 years), have higher incomes and higher credit scores. 87% of IPLs originated at or below 80% LVR. Majority of IPLs are interest-only, however the repayment profile closely tracks the profile of the principal and interest portfolio, and 62% of interest-only IPL customers are ahead on repayments.  IPL 90+ days delinquencies is 36bps and continue to outperform the total portfolio average. IPL portfolio losses represent an annualised loss rate of 2bps (net of insurance claims) – in line with total portfolio losses of 2bps. Self-managed Superannuation Fund balances are a very small part of the portfolio, at 1% of Australian mortgage balances.

We are told that All IPLs are full recourse and loan serviceability assessments include an interest rate buffer, minimum assessment rate, adequate surplus test and discounts to certain forms of income (e.g. dividends, rental income). In adiditon, all IPLs, including interest-only loans, are assessed on a principal & interest basis and specific credit policies apply to IPLs to assist risk mitigation, including holiday apartments subject to tighter acceptance requirements, additional LVR restrictions apply to single industry towns, minimum property size and location restrictions apply, restrictions on non-resident lending include lower maximum LVR and discounts to foreign income recognition.

WBC-IPL-May-2015Westpac says it had more than 10% growth in investment loans (which may trigger interest from APRA and potentially additional capital), so it is actively managing the number down to 10%. We suspect this translates into tighter underwriting criteria. That said, bank portfolio stress testing indicates that even under extreme scenarios, losses, including those via their captive Lenders Mortgage Insurer would be manageable.

They predict that investment property lending will remain buoyant and that whilst the property market supply is not meeting demand, the market is fundamentally sound.

Turning to capital, Westpac’s preferred common equity Tier 1 (CET1) capital range is 8.75% – 9.25%. The management buffer above regulatory minimums takes into consideration the capital conservation buffer (CCB) requirement from January 2016, stress testing to maintain an appropriate buffer in a downturn, quarterly volatility of capital ratios associated with dividend payments. Given current regulatory uncertainties the Group has decided it is appropriate to move capital ratios to the upper end of the preferred range and will be issuing shares to satisfy the DRP at a 1.5% discount. They flag a number of potential capital headwinds.  These include, RBNZ changes to risk weighting of investor property loans,  BCBS2 initial consultation on standardised approach for determining Credit RWA and consults on RWA capital floors for advanced banks, proposals announced December 2014 with first consultation due mid-2015. BCBS work plan target date for completion end 2015. Implementation date and transition arrangements to be advised.  In addition, they are awaiting Government and APRA response to provide more information on implementation of FSI recommendations, leverage ratio disclosure expected during 2015 and applicable (Pillar 1) from 2018, FSB3 undertaking a QIS4 on TLAC5 during 2015 with rules for G-SIBs expected to be finalised at G20 summit in 2015. D-SIB impacts unknown and risk model enhancements and recalibrations – IRRBB. Net net, as we have discussed we expect capital demands to be raised in the future, and this will require the bank to lift its capital buffers.