According to Andrew Hagger Chief Customer Officer, Consumer Banking and Wealth, NAB has been experiencing outages to some services overnight.
“This has been affecting a number of our systems, including our customer call centres, Mobile Internet Banking and the processing of some customer payments.
“It’s important for customers to know that our ATMs are running as usual and that payment by all NAB cards is available.
“There has been a delay in processing some transactions. If customers need help accessing their money our branches and business banking centres will be open.
“We’re sorry that we’ve let our customers down and we’ll do our best today to work with you through our branches.
“We recognise the impact that this outage is causing and we can assure you we’re working hard to make things right.
“We continue to provide customers with regular updates.”
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