Suncorp completes Guardian Advice remediation program

ASIC says Suncorp Life and Superannuation Limited (Suncorp) has recently completed a remediation program, which impacted over 4,000 clients of Suncorp-owned GuardianFP Limited (Guardian Advice).

Suncorp paid $1,431,167 in compensation to Guardian Advice clients who had received poor advice.

Suncorp undertook the remediation program after ASIC imposed additional licence conditions on the Australian financial services (AFS) license of Guardian Advice because a surveillance uncovered deficiencies in the life insurance advice provided by Guardian Advice to retail clients (15-003MR).

ASIC was concerned that Guardian Advice had failed to comply with its general obligations as an AFS licensee, including monitoring and supervising its representatives and ensuring they were adequately trained or competent. A number of clients suffered harm a result of these failures.

When Suncorp announced that it would exit the financial planning business carried on by Guardian Advice in November 2015, ASIC obtained a commitment from Suncorp that it would complete the remediation program provided for in the additional licence conditions and  fund the compensation of Guardian Advice clients (15-353MR).

Additionally, Suncorp undertook to compensate clients who may have been at risk of having received poor advice from ‘high-risk’ advisers, who were identified using a range of risk metrics applied to all advisers in the Guardian Advice network. Affected clients were also compensated under this remediation program.

Suncorp’s remediation program was overseen by independent experts.

Australia records first current account surplus in 44 years

The largest quarterly goods and services surplus on record at $19.9 billion and a narrowing net income deficit to $13.9 billion, contributed to Australia recording a seasonally adjusted $5.9 billion current account surplus for the June quarter 2019, according to latest information released by the Australian Bureau of Statistics (ABS). This is Australia’s first current account surplus since the June quarter 1975.

This is thanks to the high iron ore price, which of course has now dropped back significantly. The RBA’s expectation of a 0.8% GDP number tomorrow still seems far fetched, but we might just escape a negative quarter…

The ABS shows this quite clearly.

ABS Chief Economist Bruce Hockman said: “Six consecutive quarters of goods and services surpluses, broadly commodity driven, have laid the foundation for our first current account surplus in 44 years.

“The surplus is both a price and volume story. Similar to the March quarter 2019, continued global supply interruptions have maintained high iron ore prices into the June quarter, boosting our export receipts to record levels.

“Export volumes for the key bulk commodities of liquid natural gas, coal and iron ore were up, while volumes fell across several import categories resulting in an increased June quarter trade surplus.”

Contribution to Gross Domestic Product
In seasonally adjusted chain volume terms, the balance on goods and services surplus increased $2.7 billion, widening the surplus to $6.4 billion. The rising exports and falling imports resulted in an expected contribution of 0.6 percentage points to growth in the June quarter 2019 Gross Domestic Product.

International Investment Position
Australia’s net international investment position was a liability of $1,001.6 billion at 30 June 2019, an increase of $9.2 billion on the revised 31 March 2019 position of $992.3 billion.

Australia’s net foreign debt liability position increased $19.4 billion to $1,143.5 billion. Australia’s net foreign equity asset position increased $10.2 billion to $141.9 billion at 30 June 2019.

Retail turnover falls 0.1 per cent in July

Australian retail turnover fell 0.1 per cent in July 2019, seasonally adjusted, according to the latest Australian Bureau of Statistics (ABS) Retail Trade figures.

This follows a rise of 0.4 per cent in June 2019. The trend estimate for Australian retail turnover rose 0.1 per cent in July 2019, following a 0.2 per cent rise in June 2019. Compared to July 2018, the trend estimate rose 2.4 per cent.

“There were falls in four of the six industries and six of the eight states and territories in July,” said Ben James, Director of Quarterly Economy Wide Surveys. “Cafes, restaurants and takeaway services (-0.6 per cent) led the falls. There were also falls in Clothing, footwear and personal accessory retailing (-1.0 per cent), Other retailing (-0.4 per cent), and Department stores (-0.2 per cent). Food retailing (0.3 per cent), and Household goods retailing (0.1 per cent) rose this month”.

In seasonally adjusted terms, there were falls in Queensland (-0.2 per cent), New South Wales (-0.1 per cent), South Australia (-0.5 per cent), Victoria (-0.1 per cent), the Australian Capital Territory (-0.5 per cent), and Tasmania (-0.1 per cent). There were rises in Western Australia (0.6 per cent), and the Northern Territory (0.3 per cent).



Online retail turnover contributed 6.1 per cent to total retail turnover in original terms in July 2019. This is unchanged from June 2019. In July 2018, online retail turnover contributed 5.5 per cent to total retail.

Mortgage Stress Steady In August 2019

For the first time since 2015 the overall level of mortgage stress did not rise significantly in August, according to the latest research from Digital Finance Analytics, based on our rolling 52,000 household survey.

That said, the proportion of households whose cash flow is under pressure when servicing their mortgages remains elevated at 32.1% of borrowing households. This is still a record high. And average household debt to income ratios continue to rise – reaching 189.7 according to recent RBA data. This ratio, reported quarterly, includes all households, not just borrowing ones, and SME’s as well. For the one third of households borrowing the average ratio is at 550 according to our data. Banks are still willing to write loans above six times income in some circumstances.

The combination of lower mortgage rates and the tax refunds, plus some more significant wage increases in some sectors helped to stabalise the results.

The total number of households in stress is now 1,082,000, compared with 1,080,000 last month. We continue to see households across our segments coping with the financial pressures resulting from large mortgages, flat incomes and rising costs. There are a growing number of older households in difficulty.

Across the states, pressure is rising in NSW and VIC, as the broader economic trends deteriorate. The trajectory of unemployment and underemployment will be critical ahead. Relatively speaking losses remain higher in WA, where the economy has been in the doldrums for several years, but it is plausible we will see economic weakness spreading. The construction sector is under pressure, and job losses are to be expected ahead.

Mortgage stress is not just concentrated in the main urban centres, we continue to see signs in regional centres as well.

The current top 20 post codes by mortgage stress shows that Liverpool 2170 has the highest count, followed by post code 6065 in WA.

Another way to look at the top 20 is by defaults. Here Cranbourne in VIC, 3977 comes at the top of the list followed by 6210 in WA, which includes Mandurah.

Many on the list are in the urban fringe where there has been high rates of construction, often on small plots. The peak of distress is from the 2015 and 2016 cohorts, before the lending standards were tightened, but it is also the case that the journey many households take from stress, severe stress to default is one which can play out over years, not months.

We will update the results again next month.

AMP Says Property Price Boom Unlikely

AMP Capital chief economist Shane Oliver says the latest resurgence in property prices will be tempered by weak economic conditions and lending constraints. Via InvestorDaily.

There are plenty of positive indicators to suggest property prices will soon be booming again. The boost from the election result which removed the threats to negative gearing and the capital gains tax discount, RBA rate cuts, positive headlines around the relaxation of the 7 per cent mortgage rate serviceability test and tax cuts have helped provide a bounce in home buyer demand at a time of low listings. 

“This is clearly evident in a continuing rebound in auction clearance rates where August saw the best monthly average clearance rates in Sydney since March 2017 and in Melbourne it was the best month since August 2017,” Mr  Oliver said. 

While this has come on very low volumes, it’s usually the case that improved clearance rates lead a pick-up in volumes and this may already be starting to be seen with listings picking up in recent weeks and is likely to become more evident through the spring selling season.

Australian capital city dwelling prices rose 1 per cent in August, according to CoreLogic. After a 10.2 per cent decline over 22 months average prices have now had their second rise in a row and their strongest since April 2017. However, dwelling prices are still down 5.9 per cent from a year ago.

Sydney dwelling prices rose a strong 1.6 per cent, which is their third gain in a row and Melbourne prices rose 1.4 per cent, which is also their third gain in a row.

“Based on past relationships the current level of clearances points to annual house price growth rising to around 10 [per cent] to 15 per cent over the next 9 [months] to 12 months,” Mr Oliver said. However, he added that AMP Capital’s base case remains that house price gains will be far more constrained than this. 

“Compared to past recovery cycles household debt-to-income ratios are much higher, bank lending standards are much tighter such that a return to rapid growth in interest only and investor loans is most unlikely, the supply of units has surged with more to come and this has already pushed up Sydney’s rental vacancy rate well above normal levels and unemployment is likely to drift up as overall economic growth remains weak,” he explained. 

“So notwithstanding the bounce in Sydney and Melbourne prices seen in August we don’t see a return to boom time conditions and expect constrained gains through 2020.”

But the fact remains that the rapid rebound in Sydney and Melbourne property prices to annualised gains around 15 per cent in August has raised the risk that we may see much stronger gains, Mr Oliver said. 

Going forward, the chief economist is keeping an eye on three key indicators: the spring selling season, housing finance commitments and the jobless rate. 

“Much higher unemployment is something the RBA is keen to avoid – in fact it wants unemployment to fall to 4.5 per cent or below – so our view remains for further cash rate reductions in November and February next year taking the cash rate to 0.5 per cent.

An obvious issue though is whether the rebound in the Sydney and Melbourne property markets will present a problem for the RBA in terms of cutting interest rates further. 

“This will no doubt cause some consternation at the bank,” Mr Oliver said. “But as we saw over the 2011-17 period the RBA will do what it believes is right for the ‘average’ of Australia as opposed to one sector or a couple of cities,” he said. 

“However, it may have to return to tighter regulatory controls again if it needs to cool the Sydney and Melbourne property markets once more for financial stability reasons. 

“In other words, we don’t see the rebound in the Sydney and Melbourne property markets as a barrier to further monetary easing, but if it continues to gather pace then expect a tightening of the screws again from bank regulators.”

Australians paying millions too much for foreign currency services

Australian consumers are paying too much for foreign currency conversion (FX) services because of confusing pricing and a lack of robust competition, a new ACCC report has found.

The final report of the ACCC’s Foreign Currency Conversion Services Inquiry highlights important competition and consumer issues affecting individuals and small businesses who use international money transfers (IMTs), foreign cash, travel cards, and credit cards or debit cards for transactions in foreign currencies.

The ACCC found that it can be challenging for consumers to shop around and make informed decisions about FX services. As a result, many consumers continue to use the big four banks for FX services despite the availability of much cheaper alternatives.

It is difficult for consumers to compare prices because some suppliers do not disclose their total price up front. In addition, consumers pay unexpected fees for some services. Finally, complex prices can deter consumers from shopping around because of the time and effort required to do so.

During 2017-18, individual consumers who used the big four banks to send IMTs in US dollars and British pounds could have collectively saved about AUD150 million if they had instead used a lower priced IMT supplier.

“Shopping around could save Australian consumers hundreds of millions of dollars each year,” ACCC Chair Rod Sims said.

“Consumers and small businesses tend to default to their usual bank to send money overseas, but this may not be the cheapest option. This is another example where consumers may end up paying more for their loyalty.”

Guidance for consumers using FX services

The ACCC has released a guide to help consumers shop around. For example, the guide gives tips on sending money overseas and avoiding fees when making overseas purchases online.

“The guide will help consumers to shop around, carefully select where and how they pay for their purchases and to identify fees so they can get the best deal,” Mr Sims said.

“For example, the guide explains how foreign exchange services with low or no fees are not always the best value for money.”

“We have also tried to clear up a few misconceptions, such as the assumption that paying in Australian dollars when shopping overseas is always best, when that is not the case.”

The final report warns that travellers can pay a high price for leaving their purchase of foreign cash to the last minute and buying at the airport.

Consumers should also consider whether their existing credit or debit card may be cheaper than using foreign cash or a travel money card for overseas purchases. Some credit and debit providers offer cards with no international transaction fees which can be a much cheaper option than many other products.

Consumers should be aware that some commercial comparison sites may not be independent and that suppliers may pay for their services to be promoted by these sites. There are, however, two government-funded comparison websites for international money transfers (IMTs): www.sendmoneypacific.org and www.saverasia.com, which compare prices of IMT services available to a number of South-East Asian and Pacific Island countries.

Savings to be made

The ACCC inquiry found:

  • Foreign cash is more expensive at airport locations than at other locations. When buying USD200 in February 2019, consumers could have saved AUD40 by purchasing from the cheapest supplier at a non-airport location, compared with the most expensive supplier at the airport.
     
  • Consumers and small businesses who used the most expensive bank to transfer USD7000 would have paid more than AUD500 more than if they had used the cheapest supplier.
     
  • If customers of the big four banks used a debit or credit card without international transaction fees instead of a travel money card, they could save up to AUD13 on a USD200 purchase.
     
  • Customers of the big four banks could save up to AUD5 on a USD200 purchase if they used a ‘regular’ debit or credit card instead of a travel money card.

Guidance for businesses

The report includes best practice guidance for businesses supplying FX services. It explains how they should disclose prices to consumers. The guidance focuses on ensuring that businesses clearly disclose the full price of an FX service to consumers upfront.

“We consider businesses who ignore this best practice guidance may be at risk of breaching the Australian Consumer Law,” Mr Sims said.

“The ACCC will take action against businesses who do not make appropriate disclosures to consumers.”

New entrants providing lower prices, more advanced services

The ACCC has found that recent competition from newer entrants is delivering better outcomes for consumers making use of IMTs, including through lower prices and more advanced services.

These new entrants often rely on obtaining services from banks, their vertically integrated competitors, to provide IMTs to their customers. However, the inquiry found that some non-bank IMT suppliers had been denied access to bank services, such as bank accounts.

“Banks need to comply with Australia’s anti-money laundering and counter terrorism financing laws, and this is one reason banks have given for withdrawing banking services to IMT providers,” Mr Sims said.

“The withdrawal of banking services from non-bank IMT suppliers represents a significant threat to competition that could ultimately result in less choice and higher prices for consumers.”

To address this issue, the ACCC recommends development of a scheme to facilitate continued and efficient access to banking services by non-bank IMT suppliers. This would include addressing the due diligence requirements of the banks, including in relation to anti-money laundering and counterterrorism financing requirements.

This scheme should be operational by the end of 2020.

Background

The inquiry was preceded by:

  • findings by the World Bank in June 2018 that the cost of sending money overseas from Australia was approximately 11 per cent higher than the G20 average, 13 per cent higher than the UK and almost 40 per cent higher than the US
     
  • the Productivity Commission’s Report on Competition in the Australian Financial System which recommended that the ACCC, in consultation with ASIC, investigate what additional disclosure methods could be used to improve consumer understanding and comparison of fees for foreign transactions.

On 2 October 2018, the Treasurer approved the ACCC holding an inquiry into the supply of FX services in Australia. On the same day, the ACCC released an issues paper for the inquiry. In response, the ACCC received 63 written submissions from a mix of consumers, FX services suppliers, small businesses and other stakeholders.

The final report focuses its competition analysis primarily on IMTs. IMTs are significant for a number of reasons including:

  • prices in Australia are high by global standards and IMTs are a significant outlay for Australians with an estimated AUD21 billion in personal IMTs sent from Australia each year
     
  • IMTs are regularly used by groups of potentially vulnerable and disadvantaged consumers such as migrants and temporary workers
     
  • the average transaction size for IMTs is much larger than the other services considered in the inquiry.

The inquiry is the second inquiry undertaken by the ACCC’s Financial Services Competition Branch (FSCB). The FSCB proactively monitors and promotes competition in Australia’s financial services sector by assessing competition issues and undertaking market studies.

High Debt, Leverage And Asset Values Concerns The RBA – What About APRA?

The RBA has released its corporate plan. Its a pretty vague document. APRA’s plan, also released, is worse.

But, the Reserve Bank of Australia has pointed to Australia’s high debt levels as a factor in its decision making for the cash rate, fearing that it will make the economy more vulnerable to shocks.

Just remember this in the context of APRA reducing the lending standards recently! And in APRA’s Corporate plan Australia’s banking watchdog will stress test the country’s banks every year, instead of the current three-year cycle, ramping up oversight of a sector that has been marred by misconduct.

In the most recent series of stress tests in 2017, all 13 of the country’s largest banks passed the “severe but plausible” scenarios applied by the regulator, despite projected losses of about A$40 billion in home loans alone.

This of course is based on individual bank modelling, and does not really consider the implications of multiple lenders tapping the markets at the same time. This means the stress tests are pretty weak.

Now back to the RBA. Via, InvestorDaily.

The RBA published its four-year corporate plan on Friday, pointing to the banks’ exposure to housing loans and cyber security in financial institutions as the largest risks to the country’s financial stability. 

In Australia, wages growth is low, reflecting spare capacity in the labour market as well as some structural factors. 

The central bank expects the unemployment rate will remain around 5.25 per cent for a time, before declining to around 5 per cent in 2021, with wages growth expected to remain stable and then increase modestly from 2020. 

Consumer price inflation is forecast to increase to be a little under 2 per cent over 2020 and a little above 2 per cent over 2021.

The RBA noted over the next four years, “movements in asset values and leverage may be more important for economic developments than in the past given the already high levels of debt on household balance sheets. 

“Especially in the context of weak growth in household income, high debt levels could complicate future monetary policy decisions by making the economy less resilient to shocks,” the RBA said. 

The central bank noted policymakers in the US and other countries employing quantitative easing as a result of intensifying trade and technology disputes.

Globally, the RBA reported, labour market conditions remain tight in major advanced economies, although unemployment rates are at multidecade lows.

“Global interest rates and measures of financial market volatility both remain low compared with historical experience,” the RBA said in its corporate plan. 

“The future path of global monetary policy and financial conditions more generally remain subject to substantial uncertainty. These global factors significantly influence the environment in which monetary policy in Australia is conducted,” the RBA said.

Last week, RBA governor Philip Lowe reflected on the RBA’s decision on the cash rate during an address to Jackson Hole Symposium in Wyoming. 

“So the question the Reserve Bank Board often asks itself in making its interest rate decision is how our decision can best contribute to the welfare of the Australian people,” Mr Lowe said. 

“Keeping inflation close to target is part of the answer, but it is not the full answer. Given the uncertainties we face, it is appropriate that we have a degree of flexibility, but when we use this flexibility we need to explain why we are doing so and how our decisions are consistent with our mandate.”

He said a challenge the central bank is facing is elevated expectations that monetary policy can deliver economic prosperity. 

“The reality is more complicated than this, not least because weak growth in output and incomes is largely reflecting structural factors,” Mr Lowe commented.

“Another element of the reality we face is that monetary policy is just one of the levers that are potentially available for managing the economy. And, arguably, given the challenges we face at the moment, it is not the best lever.”

The RBA is due to deliver its cash rate decision tomorrow.

Are Mortgage Brokers Working For You?

We look at the latest ASIC report on Mortgage Brokers, and the exposure draft of the Best Interest Obligations due to come in next year.

What questions should you be asking your Mortgage Broker?

https://asic.gov.au/about-asic/news-centre/find-a-media-release/2019-releases/19-232mr-asic-research-highlights-the-importance-of-reforms-for-mortgage-brokers-and-home-lending/

https://www.treasury.gov.au/consultation/c2019-403520

Volcker 2.0 Eases Bank Compliance

The approval by the Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) of the newly updated Volcker rule will ease compliance with the requirements that prevent banks from engaging in proprietary trading, and, in doing so, would enhance their role as market makers and aid market liquidity, according to Fitch Ratings.

The revamped Volcker rule — or Volcker 2.0 — reduces the onus on banks to prove that their trading activities are not proprietary in nature. In addition, and consistent with the aim to tailor regulatory rules, banks with between $1.0 billion and $20.0 billion in trading assets would be subject to a simplified compliance program, while community banks, defined as banks under $10.0 billion in assets with minimal trading assets and liabilities (under 5% of total assets) were already exempted from the Volker rule as part of the Economic Growth, Regulatory Relief, and Consumer Protection Act.

While most recent regulatory easing initiatives have been aimed at the smaller banks, Fitch views this change as more impactful for the larger banks. Relaxing the Volcker rule does not help smaller banks as they generally do not engage in the type of trading activities the regulations restrict.

The final rule changed in one important aspect from the original proposal. Under the initial proposal, the rule would have encompassed all of a bank’s fair-valued trading assets and liabilities — the so-called “accounting prong”. However, the final rule did not retain this test, which would have been more restrictive for banks and would have scoped-into over $400 billion of available-for-sale assets. Instead, the rule continues to define a trading account based on a modified version of the existing rule — as to whether there is a short-term trading intent — which is more subjective than the accounting-based test. The new rule also eliminates the presumption that trading positions held for 60 days or less constitutes prop trading, thereby freeing up some of the compliance burden associated with short-tenor trades.

Volcker 2.0 also provides more leeway for banks to effectively self-police their compliance with the rule as they will not be required to automatically notify supervisors when internal risk limits are exceeded. Previously, the rule required banks to promptly report limit breaches or increases to the regulators.

“Under the prior rule, banks were presumed guilty unless proven innocent. With Volcker 2.0, banks are more generally presumed to be innocent unless proven guilty” said Christopher Wolfe, Managing Director at Fitch Ratings.

The new rule also modifies the liquidity management exclusion from the proprietary trading restrictions, permitting banks to use a broader range of financial instruments to manage liquidity. It adds new exclusions for error trades, offsetting swap transactions, certain customer-driven swaps, hedges of mortgage servicing rights, and purchases or sales of instruments that do not meet the definition of trading assets/liabilities. It also eliminates the extra-territoriality reach of the rule for foreign banking entities covered fund activities, where the risk occurs and remains outside of the U.S.

The relaxation of the compliance burden potentially opens up some avenues for banks to engage in what can be viewed as proprietary trading, under the guise of legitimate market making or liquidity management. The original rule barred the execution of bank algorithmic trading strategies that only trade when market factors are favorable to the strategy’s objectives, or otherwise not qualify for the market-making exception. In Fitch’s view, the new rule could allow banks to re-engage in some algorithmic trading that previously did not comply and to some degree, more effectively compete in market-making activities against high frequency trading firms (HFTs).

Fitch views the general prohibition against proprietary trading as a positive from a ratings perspective. Thus, while there are no immediate rating impacts from these changes to the Volcker rule, we would negatively view any bank that increases directional trading activities that can be construed as proprietary trading or fails to self-police their trading activities appropriately. Moreover, given still heightened capital and liquidity standards, potentially including the finalised Basel Market Risk (FRTB) standard and compressed margins in trading businesses, any increase in perceived proprietary trading may not generate adequate returns on capital nor be reflected in better stock valuation.

“The regulators have opened the door for the larger U.S. banks to engage in selective risk taking, potentially with an eye toward enhancing market liquidity and levelling the playing field against HFTs” said Monsur Hussain, Senior Director at Fitch Ratings.

It’s Not So Bad After All – The Property Imperative Weekly 31 August 2019

The latest edition of our weekly finance and property news digest with a distinctively Australian flavour.

Contents:

1:11 – US Markets
4:25 – Bond Rates
5:29 – Q2 Earnings
6:40 – UK
7:51 – Europe
8:49 – Argentina

9:44 – Australian Section
10:00 – GDP Guidance
11:12 – Home Prices
16:56 – Auction Results
18:16 – Credit
19:52 – Construction
20:41 – Australian Markets
23:28 – Cash Ban

IOTP latest on the cash ban