Former Perth finance broker sentenced on loan fraud

ASIC says Perth man Mr Peter Lachlan McDonald has been sentenced in the Perth Magistrates’ Court to 21 months’ imprisonment following an investigation by ASIC into his brokering of motor vehicle finance contracts while an employee of Get Approved Finance.

The sentence was fully suspended for 12 months upon Mr McDonald paying a $5000 bond to the Court. The sentence took into account Mr McDonald’s guilty plea to seven charges of giving false information to Esanda (a business then owned by ANZ) and one fraud charge.

ASIC Deputy Chair Peter Kell said Mr McDonald’s actions abused the trust of his clients, who are entitled to expect brokers to act honestly and in their best interests.

‘Loan fraud, which often involves an intermediary like a finance broker, is a particular focus of ASIC. We are actively working to improve standards in the broking industry and warn anyone tempted to deceive lenders or mislead customers that they will be held to account.’

Since becoming the national regulator of consumer credit in 2010, ASIC has achieved significant loan fraud outcomes resulting in 17 convictions for various related offences. Over this time, 83 individuals or companies have also been banned from providing credit services or precluded from holding a credit licence.

Mr McDonald was sentenced on 5 July 2018. The Commonwealth Director of Public Prosecutions prosecuted the matter.

Background

ASIC’s investigation found that between January 2013 and April 2013, Mr McDonald, in the course of brokering four motor vehicle finance contracts, provided the lender Esanda (a business then owned by ANZ) with information that falsely represented that persons, who had in fact only agreed to be loan guarantors, were the applicant borrowers who would ultimately own the vehicle to be financed.  It is alleged that Mr McDonald had previously advised his clients, who had poor credit histories, that they would be approved for vehicle finance if their loan applications were supported by guarantors.

In two further loan applications, Mr McDonald is alleged to have provided information to Esanda that falsely represented that insurance quotes were issued insurance policies, knowing that Esanda required all financed vehicles to be insured before loans were approved.  In one additional application it is alleged that Mr McDonald inserted what purported to be his client’s signature on an extended warranty and submitted that document to Esanda (the client having agreed to purchase the extended warranty).

In relation to one of the seven loan applications, Mr McDonald is also alleged to have acted fraudulently by artificially interposing a third party vendor while representing to his client that the vehicle being purchased on credit was being sourced directly from a car dealership. In doing so, he gained a pecuniary benefit for himself.

In July 2015, ASIC permanently banned Mr McDonald and a colleague from engaging in credit activities and providing financial services (refer: 15-189MR).

At the time of the conduct, Get Approved Finance was the trading name and operated under the Australian credit licence of West Australian-based finance broker Jeremy (WA) Pty Ltd. The company was deregistered in September 2017.

A number of other former Get Approved Finance brokers have also been banned by ASIC from both the credit and financial services industry (refer: 15-374MR, 16-116MR, 16-132MR).

In October 2015, ANZ agreed to compensate more than 70 borrowers for car loans organised by Get Approved Finance (refer: 15-312MR). 

ASIC permanently bans two former NAB employees for loan fraud

ASIC says an investigation into loan fraud has resulted in a permanent ban of former National Australia Bank employees, Danny Merheb and Samar Merjan (also known as Samar Awad) from engaging in credit activities and providing financial services.

NAB alerted ASIC to the misconduct of its former employees, alleging that bank staff in the greater western Sydney area were accepting false documents in support of loan applications.

Mr Merheb was found to have recklessly given NAB false payslips, letters of employment, bank statements and statutory declarations in respect of home loan applications. Ms Merjan was found to have knowingly and recklessly given NAB false payslips and letters of employment in respect of personal loan and credit card applications.

The false information and documentation submitted by Mr Merheb and Ms Merjan were primarily provided to them by a third person who had no association with NAB.

ASIC also found that:

  • Mr Merheb falsely attributed a loan as being referred to NAB by an introducer who was a friend in order for the friend to receive commissions dishonestly;
  • Ms Merjan assisted the third person in the creation of two false documents, which she subsequently provided to NAB in support of lending applications; and
  • Ms Merjan was twice offered cash by the third person to process lending applications.

ASIC’s investigation is continuing.

Background

Mr Merheb and Ms Merjan were permanently banned on 29 June 2018. They both have the right to lodge an application for review of ASIC’s decisions with the Administrative Appeals Tribunal.

On 16 November 2017, NAB announced a remediation program for home loan customers after an internal review, prompted by whistleblower reports it had received which found that some home loans may not have been established in accordance with NAB’s policies.

NAB identified that around 2,300 home loans since 2013 may have been submitted with inaccurate customer information and/or documentation, or incorrect information in relation to NAB’s Introducer Program.

ASIC Highlights The Credit Card Debt Bomb

ASIC’s review into credit card lending in Australia has found that 18.5% of consumers are struggling with credit card debt. ASIC reviewed 21.4 million credit card accounts open between July 2012 and June 2017.

ASIC’s report (REP 580) finds that while credit cards offer flexibility, they can present a debt trap for more than one in six consumers. In June 2017 there were almost 550,000 people in arrears, an additional 930,000 with persistent debt and an additional 435,000 people repeatedly repaying small amounts.

‘Our findings confirm the risk that credit cards can cause financial difficulty for many Australian consumers’, ASIC Deputy Chair Peter Kell said.

Consumers are also being provided with credit cards that don’t meet their needs. For instance, many consumers carry balances over time on high interest rate products, when lower-rate products would save them money. ASIC estimates that these consumers could have saved approximately $621 million in interest in 2016–17 if they had carried their balance on a card with a lower interest rate.

Deputy Chair Kell said that ‘only a handful of credit providers take proactive steps to address persistent debt, low repayments or poorly suited products. There are a number of failures by lenders to act in the interests of consumers and we expect them to respond swiftly to our findings. We will be following up to ensure the problems we have identified are addressed, including public updates later this year’.

ASIC has also today commenced consulting on a new requirement that will strengthen responsible lending practices for credit cards.

ASIC also looked at balance transfers and their effect on debt outcomes. The data shows that while many consumers reduce their credit card debt during the promotional period of transfer to a new card, a concerning number of consumers increase their debt: over 30% of consumers increase their debt by 10% or more after transferring a balance.

ASIC found that rules introduced in 2012 that require lenders to apply repayments against amounts accruing the highest interest first have helped reduce the interest charged on credit card debt. However, four lenders (Citi, Latitude, American Express and Macquarie) have retained old rules for grandfathered credit cards open before June 2012. ASIC estimates that almost 525,000 consumers have paid more interest as a result.

ASIC found that while these four credit providers are not breaking the law, they are charging their longstanding customers more interest than they should have been, and their conduct is out of step with the rest of the industry.

In anticipation of  a new Banking Code of Practice, from 2019 Citi and Macquarie will no longer retain the older repayment allocation methodology for grandfathered credit cards. American Express has also indicated that it will make this change in 2019. Lattitude is considering its position.

Background

On 16 December 2015 the Senate Economics References Committee released its report relating to credit card interest rates, Interest rates and informed choice in the Australian credit card market (the Senate Inquiry). A primary concern of the Committee was that too many Australians are ‘revolving’ credit card debt for extended periods of time while paying high interest charges.

In March 2018, the Government implemented the first phase of reforms in response to the Senate Inquiry. These reforms will help prevent future consumers from experiencing problem credit card debt by:

  • ensuring that credit providers assess a consumer’s ability to repay a credit card limit over a period prescribed by ASIC
  • banning unsolicited credit limit increase invitations, and
  • making it easier for consumers to cancel credit cards.

ASIC has also today released a consultation paper about the credit assessments reform proposing that ASIC prescribe a period of three years. Once implemented this reform will strengthen responsible lending assessments for credit cards.

ASIC’s review

In 2017, ASIC began a review into credit card lending in Australia. As well as picking up on issues highlighted by previous regulatory reforms and the Senate Inquiry.

ASIC’s review of credit card lending focused on:

  • consumer outcomes – including whether there are people with debt that causes problems, such as missing payments or carrying lots of credit card debt over time
  • the effect of balance transfers on the amount of debt, and
  • the tailored rules that apply to credit cards.

Snapshot of the market

  • As of June 2017:
    •  there were 14 million open credit card accounts, an increase of over 300,000 since 2012.
    • Outstanding balances totalled almost $45 billion.
    • Approximately $31.7 billion in balances on credit cards that were incurring interest charges.
  • Consumers were charged approximately $1.5 billion in fees in 2016-17, including annual fees, late payment fees and other amounts for credit card use.
  • Around 62% of consumers had only one credit card between 2012 and 2017.
  • Consumers with multiple cards generally had two cards.
  • Fewer than 5% of consumers had five or more credit cards between 2012 and 2017.

ASIC consults on proposed changes to the capital requirements for market participants

ASIC has released a consultation paper proposing changes to the capital requirements for market participants, which prescribe the minimum amount of capital a participant must hold. The proposed changes will better protect investors and market integrity by strengthening the risk profile of market participants and reducing the risk of a disorderly or non-compliant wind-up.

Consultation Paper 302 (CP 302) sets out the proposals to improve and simplify the capital requirements, including further consolidating the two market integrity capital rulebooks into a single capital rulebook (the ASIC Market Integrity Rules (Capital) 2018).

ASIC proposes that market participants of futures markets will be required to comply with a risk-based capital regime instead of a net tangible asset requirement, and must hold core capital of at least $1,000,000 at all times.

Another proposal would increase the minimum core capital requirement for securities market participants to $500,000, as well as introducing new rules such as an underwriting risk requirement. At the same time, ASIC proposes to remove redundant rules and forms and more closely align the capital requirements with the financial requirements of the Australian financial services licensing regime.

These proposals follow ASIC’s review of the adequacy of its capital regime. The review identified elements of the capital requirements that were outdated and not able to adequately address the risks of operating a market participant business today.

It is important that market participants maintain a financial buffer of liquid and core capital to decrease the risk of market disruption from a disorderly wind-up. Well-capitalised market participants are also better able to absorb losses and more likely to be able to meet their financial obligations to clients.

ASIC invites submissions on CP 302 by 15 August 2018.

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Background

Part 7.2A of the Corporations Act 2001 gives ASIC the power to make market integrity rules dealing with activities and conduct in relation to licensed financial markets, including market participants on the relevant market.

In 2011, we made capital market integrity rules for market participants of the ASX, ASX 24 and Chi-X markets, followed by the SSX and FEX markets in 2013 and 2014 respectively. In 2017, these rules were consolidated into the ASIC Market Integrity Rules (Securities Markets – Capital) 2017 and the ASIC Market Integrity Rules (Futures Markets – Capital) 2017.

Market participants (other than principal traders or clearing participants) of the ASX, ASX 24, Chi-X, SSX, NSXA and FEX markets are subject to the financial requirements of the ASIC capital market integrity rules.

SMSF Advice Needs Significant Improvement

Many Self  Managed Super Funds (SMSF) trustees may not have received “best interest” advice with regards to their fund. This despite the considerable growth in the SMSF sector, which is driven, according to our research, by holders wanting to avoid retail fund fees, and greater control of their finances.

Around 90% of financial advice on setting up a self-managed super fund (SMSF) did not comply with relevant laws, a review by the Australian Securities and Investments Commission (ASIC) has found.

ASIC has released Report 575 SMSFs: Improving the quality of advice and member experiences and Report 576 Member experiences with self-managed superannuation funds.

ASIC reviewed 250 client files randomly selected based on Australian Taxation Office (ATO) data and assessed compliance with the Corporations Act’s ‘best interests’ duty and related obligations.

In 91% of files reviewed the adviser did not comply with Corporations Act’s ‘best interests’ duty and related obligations. The non-compliant advice ranged from record-keeping and process failures to failures likely to result in significant financial detriment. This included:

  • In 10% of files reviewed, the client was likely to be significantly worse off in retirement due to the advice;
  • In 19% of cases, clients were at an increased risk of financial detriment due to a lack of diversification.

ASIC Deputy Chair Peter Kell said the standard of advice on SMSFs must improve. ‘A healthy and robust SMSF sector is an important part of our super system. However, it is clear lots of people are setting up self-managed super funds without knowing whether this is the best option. The financial advice sector has significant work to do to lift their performance on this issue.’

ASIC will be taking follow up regulatory action, in particular where consumers have suffered detriment.

ASIC also conducted market research which included interviews with 28 consumers who had set up an SMSF and an online survey of 457 consumers who had set up an SMSF. Through this work we found a lot of people do not understand fully the risks of SMSFs, or their legal obligations as trustees.

In the online survey:

  • 38% of respondents found running an SMSF more time consuming than expected;
  • 32% found it to more expensive than expected;
  • 33% did not know the law required an SMSF to have an investment strategy; and
  • 29% mistakenly believed that SMSFs had the same level of protection as prudentially regulated superannuation funds in the event of fraud.

Mr Kell said, ‘Decisions about super are some of the most important a person can make. However, ASIC found there is a lack of basic knowledge of the legal obligations in setting up or running an SMSF. It is also concerning many people with an SMSF have not understood the importance of diversification, which puts their financial future at risk.’

ASIC also found some people had moved to SMSFs as a way to get into the property market, and were using it solely for this purpose without a wider investment strategy.

The interviews also identified a growing use of ‘one-stop-shops’ where the adviser has a relationship with a developer or a real estate agent whose products the person is encouraged to invest in. This put people at increased risk of getting poor advice that did not take account of their personal circumstances or is not given in their best interests.

ASIC’s findings are supported by the recent Productivity Commission super report which found smaller SMSFs (with balances under $1 million) delivered on average returns below larger funds, and that the costs for low-balance SMSFs are higher than for funds regulated by the Australian Prudential Regulation Authority (APRA).

ASIC’s SMSF report will inform its surveillance and regulatory work into the SMSF sector. ASIC will take enforcement action as appropriate, including ensuring licensees with non-compliant advisers undertake client review and remediation.

More broadly, ASIC and the ATO will have an increased focus on property one-stop-shops. This will include sharing data and intelligence, and ASIC taking enforcement action where it sees unscrupulous behaviour.

ASIC accepts variation to NAB enforceable undertaking to address inadequacies in its wholesale spot FX business

ASIC has accepted a variation to an enforceable undertaking provided by National Australia Bank Limited (NAB) relating to its wholesale spot foreign exchange (FX) business.

The variation imposes additional undertakings after an independent expert’s report identified significant deficiencies in NAB’s remediation program developed as part of the original EU, accepted in December 2016 (refer: 16-455MR).

Under the original EU, NAB was required to develop a program of changes to its existing systems, controls, monitoring, training and supervision of employees within its spot foreign exchange business to prevent, detect and respond to certain types of conduct. The program and its implementation was to be assessed by an independent expert.

In accordance with the EU, NAB provided its program of changes on 28 November 2017. On 29 March 2018, the independent expert reported on NAB’s spot foreign exchange program noting significant deficiencies regarding its:

  • Governance, Risk Management and Compliance Framework
  • Policies and Procedures
  • Risk Management Practices
  • Human Resource Management.

The independent expert also concluded that it was unable to complete the expert assessment of the program’s effectiveness required by the EU because NAB has made incomplete progress in designing items to be included in the program.

The expert’s report states ‘progress in developing the program has been slow’ and that the program ‘appears to have evolved iteratively during 2017, rather than through a well-defined process. For instance, there appears to have been no comprehensive risk assessment across NAB’s Spot FX business against the EU requirements and relevant regulatory standards and guidance.’

The variation of the EU imposes an additional undertaking on NAB to prepare an updated program that adequately addresses all required components. This updated program will then be subjected to further assessment by the independent expert. After these new undertakings are satisfied, NAB will be able to progress with the undertakings in the original EU.

Commissioner Cathie Armour said, ‘ASIC is disappointed with the delay in the development and assessment of a remediation program to address the conduct outlined in the EU. However, we are pleased that the process has been sufficiently robust to ensure any ongoing deficiencies have been identified and are being addressed, with oversight by an independent expert. ASIC’s ultimate objective is to ensure NAB has effective mechanisms in place to adequately train, monitor and supervise its employees to provide financial services efficiently, honestly and fairly’.

Background

The wholesale spot FX market is an important financial market for Australia. It facilitates the exchange of one currency for another and thus allows market participants to buy and sell foreign currencies. As part of its spot FX businesses, NAB entered into different types of spot FX agreements with its clients, including Australian clients.

Spot foreign exchange refers to foreign exchange contracts involving the exchange of two currencies at a price (exchange rate) agreed on a date (the trade data), and which are usually settled two business days from the trade date.

NAB Group Chief Risk Officer, David Gall, said NAB is firmly committed to working with ASIC to strengthen its Spot FX business.

“We welcome the feedback received from the independent expert in its initial report, which has helped us identify areas where we can do better to implement the program of changes,” Mr Gall said.

Embedded ASIC agents risk ‘capture’: Shipton

ASIC chairman James Shipton is asking the government for additional funds to embed his staff within the major banks, but he is wary of the risk of ‘regulatory capture’; via InvestorDaily.

At a public hearing of the House of Representative Economics Committee on Friday, Liberal MP Trevor Evans asked ASIC chairman James Shipton about an ASIC proposal to ‘embed’ its agents within financial institutions.

Under the proposal, ASIC staff would monitor the culture and compliance of the major banks from within rather than at legalistic “arm’s length” – a proposal Mr Evans endorsed.

“It’s a style of collaboration which would be less legalistic, quicker and much more efficient in the use of regulator resources instead of arm’s-length legal tussles,” Mr Evans said.

“It would hopefully, with the cooperation of a lot of businesses, tease out the noncompliance that sits there in a non-deliberate, minor, systemic sort of way,” he said.

In response, Mr Shipton acknowledged ASIC has approached Treasury about the matter, saying there is a “productive conversation” underway.

The ASIC chairman said that by embedding his staff in the major banks, the regulator’s supervisory teams would become “more knowledgeable and understanding of particular institutions” and have a more “real-time” assessment of emerging risks – both financial and non-financial.

“We will be better able to be honest and speak back the same language the financial institution uses so as to get effective change,” Mr Shipton said.

However, the ‘embedding’ idea does not come without its risks, he said – primarily among them the notion of ‘regulatory capture’, whereby ASIC staff could become complicit in the poor cultural or compliance practices of an institution.

“We have been very mindful of the experiences of overseas supervisors in this regard,” Mr Shipton said.

“There are a number of lessons to be learned and to be aware of such as the risk of regulatory capture, which I am very mindful of,” he said.

The Liberal MP questioned whether ASIC required extra funding to carry out an ‘embedded’ function.

“This could be core regulatory business and I think that ASIC already does have all the powers and authorities to enter into agreements and MOUs with businesses,” Mr Evans said.

ASIC Admits AMP Inaction

ASIC has acknowledged it was aware prior to the Royal Commission that AMP was allegedly attempting to mislead the regulator according to Financial Standard.

Appearing before the House of Representatives Standing Committee on Economics in Canberra today, senior leaders at ASIC admitted they were not surprised by the revelations about AMP publicised via the Royal Commission.

ASIC chair James Shipton said the issues raised at the Royal Commission are the exact issues the regulator has been investigating for some time now.

Acknowledging sensitivities around commenting on ongoing investigations, Shipton said: “What I will say is that those matters identified by way of AMP testimony at the Royal Commission was known to us. We have an ongoing investigation that includes those matters and there is a very limited amount I can say more, other than we were not surprised at all by the confronting matters.”

Committee deputy chair Matt Thistlethwaite pushed further, asking why the regulator didn’t make its findings public in the best interests of consumers, particularly AMPs tens of thousands of customers.

ASIC senior executive leader, financial services enforcement Tim Mullaly responded: “We are subject to confidentiality and are also acutely aware that the announcement of an investigation – even if they are later found to have done nothing wrong – can have detrimental effects on entities and people.”

Mullaly then acknowledged ASIC had been provided with the now-infamous Clayton Utz report in October 2017 – six months before it was revealed by the Royal Commission – leading Thistlewaite to question why ASIC had allowed AMP’s board members to continue in their directorships if it was aware of the many alleged breaches and attempts to mislead, including the mischaracterisation of the report as independent.

ASIC deputy chair Peter Kell said confirming or suggesting that the law had been broken by individuals was “going a little too far for us.”

“I think there’s a couple of things to keep in mind, one being that we have a substantive investigation ongoing as to the underlying issues there, which are deliberate conduct around fees for no service and deliberately misleading ASIC,” Kell said.

The provision of the report and the characterisation of it as independent hasn’t been a significant part of ASIC’s investigation, he added.

Mullaly said ASIC should be in a position to finalise its investigation into AMP “after September”, saying about half a dozen staff are working on it.

“There’s only so much we can say and the sanctity of the process is very important. The ability for our teams to investigate thoroughly, diligently and appropriately is of paramount importance to us, but I will give you my assurance that we at the commission are taking this matter with the utmost seriousness,” Shipton added.

Prospa, ASIC and the Conundrum of Unfair Contract Terms Law

The aborted Prospa IPO raises questions not just about the online SME lender’s compliance with UCT but also ASIC’s role in applying and enforcing this law which came into effect in November 2016 says TheBankDoctor.

In its prospectus Prospa said “we have reviewed our loan contract in relation to UCT in July 2015 and again in September 2017. We will continue to review our loan contract as and when required in light of relevant case law and regulatory guides that may be issued”. Then the day before the IPO, Prospa received a letter from ASIC which is thought to have raised queries about whether its standard form contract contains clauses that may breach UCT.

Following a hastily arranged meeting with ASIC the following day, Prospa announced the IPO would be deferred for 48 hours. It said after this meeting “ASIC has been wonderful and very positive in their engagement” and the company felt “it does not need to make additional disclosures about its compliance with UCT regulations”. Prospa noted ASIC had not raised questions about the company’s disclosure or prospectus. And ASIC made no comment about what was in its 5th June letter or what was discussed or resolved at the meeting.

The IPO is now on hold yet we are none the wiser as to whether Prospa believes it is compliant or whether ASIC thinks Prospa may not be compliant. Until this uncertainty is cleared it’s hard to imagine how the IPO can proceed and in the meantime, ASIC’s collaborative approach to the application and enforcement of this law will come under closer scrutiny.

Prospa’s equivocal prospectus statement on UCT hasn’t helped its cause. It would be surprising if the Prospa directors did not seek and obtain written advice from their lawyers prior to signing off on the prospectus. Other fintechs that are not looking to list, have obtained written opinions from their lawyers stating their standard form contracts are UCT compliant.

Given the statement that it would “wait for case law or regulatory guides to inform it of any non-compliance with UCT” perhaps Prospa is of the view ASIC will tell them if it has contrary views and until or unless they receive input from ASIC nothing further is required?

There has been speculation ASIC’s last minute intervention may have been influenced by the Royal Commission’s questioning of ASIC’s Michael Sadaat on June 1st when counsel assisting Kenneth Hayne queried the collaborative approach adopted by ASIC and the Australian Small Business & Family Enterprise Ombudsman to get the big four banks to amend terms and conditions in their standard form contracts. At one stage, Mr Hayne asked Mr Sadaat “why say, in a media release, we will work with those who are not complying rather than saying, those who are not complying with the law should do so?”

In response, ASIC defended its approach saying that it “has been appropriate and moulded to addressing the risk of contravention of those provisions”. ASIC pointed out that since November 2016 it is has not initiated any legal action to enforce the law. This is more likely a reflection of ASIC’s priorities than the number of potential breaches. In addition, ASIC says it has received only one complaint about potential UCT concerns in a small business loan contract. The reason ASIC has received only one complaint is not that this is not a problem, it is because SMEs are not complaining. They are either too busy, don’t want to be exposed publicaly, don’t see any benefit for themselves or, as often as not, just don’t know ASIC is interested in their concerns.

In due course there is every likelihood the Royal Commission will make findings about the need for ASIC to tighten up enforcement of UCT laws particularly in the burgeoning non-bank SME lending market. But ASIC and lenders cannot and should not await the Royal Commission. SMEs who need access to funding offered by these lenders are entitled to know whether lenders comply with the law.

If Prospa believes its standard form contracts comply with UCT why doesn’t it just say so?. Similarly, if ASIC believes Prospa might not compliant why doesn’t it say so and then take whatever action it deems appropriate. Proving in court that a standard form contract term is unfair would not be easy although there are several clauses in Prospa’s standard form contract that, at the very least, raise questions about UCT compliance. These include:

1. Material Adverse Effects. Any event which in the lender’s reasonable opinion has had or may have a material adverse effect constitutes an event of default. Five types of events are defined as a Material Adverse Effect. They are not linked to non-payment. In such circumstances, no notice is required to demand repayment in full, use the direct debit authority as many times as the lender so desires or appoint a receiver.

2. Entire agreement. The loan agreement supersedes and overrides any other agreement, verbal or in writing.

3. Broad indemnification clauses. The loan agreement makes the borrower and any guarantors liable to the lender for losses, costs, liabilities and expenses suffered or incurred by the lender including, it seems, those that may arise outside the control of the borrower or guarantor.

4. Voluntary repayment. A borrower may at the discretion of the lender repay a loan early but this does not reduce the amount of interest payment unless the lender agrees. That is, if a borrower wants to repay early, they can be required to pay all the interest for the unexpired period of the loan.

This is not a “penalty” because the borrower accepts this clause when signing the loan agreement. Meanwhile in the Frequently Asked Questions section of the Prospa website, potential borrowers are advised, “there are no additional fees for early repayment”.

The voluntary repayment clause has caught out a number of unsuspecting borrowers. Last weekend’s AFR reported the case of a Perth based businessman with an existing Prospa loan who accepted an offer to borrow more but rather than simply increase the existing facility, Prospa sold him a second loan which was in part used to pay off the original loan. But despite paying that loan out early, the borrower says he was still required to pay the full interest and other fees as if the loan had run to its full term.

It may be that in recent times Prospa has made changes to its standard form contract although this seems unlikely given the prospectus states the last review was conducted in September 2017.

Compliance with UCT is an issue for the entire non-bank SME lending sector, not just fintechs or Prospa. But as the dominant player in the rapidly emerging fintech space, Prospa has an opportunity, arguably a responsibility, to demonstrate that fintechs can become a trusted alternative source of finance for the thousands of SMEs that cant get funding from banks. SMEs, who are generally time poor and financially unsophisticated, are entitled to expect that laws designed to protect them are enforced.

It remains unclear what the Prospa board and ASIC think about Prospa’s compliance with UCT law and until this is clarified, the cloud overhanging the company will persist and the IPO will remain in limbo. And hopefully ASIC will take the steps necessary to ensure UCT law is applied and enforced without unnecessary delay.

Re-posted with permission.