ASIC Concerns Prompt Bank of Queensland to Improve Lending Practices

Bank of Queensland Limited (Bank of Queensland) has improved its lending practices following ASIC’s concerns about the way it assessed applications for home loans.

ASIC was concerned that Bank of Queensland was using a benchmark figure, the Henderson Poverty Index (HPI), to estimate the living expenses of consumers applying for home loans, rather than asking borrowers about their actual expenses.

In ASIC’s view, the lack of enquiry about actual expenses, and reliance solely on HPI (which is used as a measure for estimating the minimum amount of money families of different sizes need to cover basic essential needs) was not consistent with responsible lending obligations imposed by the National Credit Act.

Bank of Queensland has updated its home loan application forms to obtain more information about a customer’s living expenses. The bank will carry out an assessment of the suitability of a loan using the higher of either the living expense figure supplied by the customer or an appropriate benchmark figure.

ASIC notes that the bank will continue to review the circumstances of borrowers who go into hardship or default to ensure that they have not been disadvantaged by a loan provided prior to the change in policy.

ASIC Deputy Chairman Peter Kell said, ‘This outcome is part of ASIC’s ongoing focus on the lending industry’s compliance with responsible lending laws.  Lenders must carry out inquiries to determine whether a credit contract will be unsuitable for a consumer. Using benchmark figures such as the Henderson Poverty Index alone to estimate a consumer’s financial position is not sufficient to meet this requirement.’

In November 2014, ASIC updated Regulatory Guide 209 Credit licensing: Responsible lending conduct (RG 209) to clarify that credit licensees cannot rely solely on benchmark living expense figures, and must also make inquiries about the borrowers’ actual living expenses.

ASIC acknowledges the co-operation of Bank of Queensland in resolving this issue.

Mortgage Discounts Still Running Hot

Latest data from the DFA household surveys highlights that many prospective borrowers are still able to grab significant discounts on new or refinanced home loans. The chart below shows the weighted average achieved across loans written, compared with the RBA cash rate. Despite the recent falls, discounting is still rampant.

MortgageDiscountRateMay2015However, we also see significant differences between players and across different customer segments and loan types. Not all households are getting the larger cuts. Discounts also varies by LVR and channel of origination, with those using a broker, on average, doing a little better.

MortgageDiscountsMay2015The deep discounting flowed through to some margin compression in the recent results from the banks, and falls in deposit margins, as they continue to attempt to grab a larger share of new business. Households with a mortgage of more than a couple of years duration would do well to check their rate against those currently on offer in the highly competitive market. Even after switching costs, they may do better.

We also updated our strategic demand model, and our trend estimates for mortgage numbers out to 2020. We expect to see investment loan growth containing to run faster than owner occupation loans. Over the medium term we expect the number of owner occupied loans to grow at an average of 2.8%, and investment loans at 7.8% per annum over this period.

DFAScenariosMay2015Behind the model we have made a number of assumptions about population growth, capital demands, house prices and economic variables, as well as the demand data from our surveys. Significantly, much of the demand is coming from those intending to trade down, buying a smaller place, AND a geared investment property. We will update the segment specific demand data in a later post.

APRA Releases Final Mortgage Lending Guidance

Following its earlier draft, APRA today released a final prudential practice guide for authorised deposit-taking institutions (ADIs) on sound risk management practices for residential mortgage lending.

Prudential Practice Guide APG 223 Residential mortgage lending (APG 223) provides guidance to ADIs on addressing housing credit risk within their risk management framework, applying sound loan origination criteria and appropriate security valuation methods, managing hardship loans and establishing a robust stress-testing framework.

There are a number of tweaks made in response to submissions they received. The intent remains unchanged.

Draft APG 223 has been amended to clarify APRA’s intention that senior management would review risk targets and internal controls, as appropriate, with Board oversight.

APRA has amended draft APG 223 to be consistent with CPS 220. That is, an ADI would set risk limits for various aspects of residential mortgage lending, so that the ADI operates well within its tolerance for credit risk.

APRA accepts that an ADI should seek to ensure that the portfolio in aggregate, and not the individual loan, is able to absorb substantial stress (such as in an economic downturn) without producing unexpectedly high loan default losses for the lender; and APRA has also clarified that the interest rate buffer would factor in increases over several years rather than the full term of the loan.

APRA expects ADIs to assess and verify a borrower’s income and expenses having regards to the particular circumstances of the borrower. In view of the uncertainty and challenges in estimating living expenses, APRA supports ADIs adopting a prudent approach. This would include the use of margins when benchmarks like HEM or HPI are incorporated into the assessment. Furthermore, consistent with the updated RG 209, APRA advises that the use of benchmarks such as HEM or HPI is not a replacement for verification and assessment of the borrower’s declared expenses. The APG 223 has been amended to ensure consistency with ASIC’s updated RG 209.

It is not APRA’s intention to restrict access to finance for impending retirees. However, it is not prudent for ADIs to rely on superannuation lump sums for repayment unless their quantum is verifiable and timing reasonably known, which is likely to be the case closer to retirement. Consequently APRA does not propose to amend the guidance in draft APG 223.

APRA’s industry-wide data on residential mortgage lending indicates that, over the past several years, both direct and broker originated home loan loss rates have been quite low, due to low default rates and continued growth in home loan collateral values. APRA’s data also indicates, however, that there is a significantly higher default rate for broker-originated loans compared to loans originated through proprietary channels. This higher default rate would be expected to translate to higher loss rates, particularly in adverse  circumstances. APRA has, however, made some amendments to APG 223 to address some of the specific comments made in submissions, e.g. the sections on risk appetite and remuneration.

The application of the remuneration requirements to all ‘persons whose activities may affect the financial soundness of the regulated institution’ is an existing requirement of CPS 510. Therefore,including brokers in an ADI’s remuneration policy is not new and APG 223 aligns remuneration and risk management in the important area of residential mortgage lending origination. For the avoidance of doubt, APG 223 is intend ed to capture an ADI’s engagement with its brokers, not how a broker firm pays its staff.

APRA considers it appropriate to retain references in APG 223 to the claw back of commissions; however, some amendments have been made to the guidance in this area. References to specific circumstances under which claw backs should occur have been removed; APG 223 instead refers to the importance of ensuring remuneration arrangements ‘discourage conflicts of interest and inappropriate behaviour’. In addition, APRA continues to encourage ADIs to monitor the performance of third – party originators, with a view to restricting or terminating relationships with originators who have unexpectedly elevated levels of loan defaults or materially deficient loan documentation and processing.

APRA considers that it is appropriate for ADIs to pay particular attention to potentially riskier loan types. The guidance identifies several types of loans that may fall into this category, but the examples are not intended to be exhaustive or definitive. Each type of loan may be appropriate in certain circumstances, and ultimately the need for specific portfolio limits should be assessed by each ADI with respect to its own portfolio.

The type of valuation undertaken may depend on the level of risk involved; however, the valuation approach should ensure adequate provisioning where required. APRA has amended the guidance to indicate that valuations other than a full revaluation may be appropriate in certain circumstances, e.g. for loans with a very low LVR.

Appropriate stress testing should be tailored to the particular risk exposures of an individual ADI. APRA’s supervisory experience is that serviceability data collected at loan origination remains useful for ongoing stress testing and portfolio risk management, and good practice suggests that this data should be retained while it possesses material value.

APRA has amended the section on LMI to acknowledge its use by ADIs as a risk mitigant, to smooth out the normal variability of losses that occurs over time and to diversify regional concentrations of risk.

Rampant Mortgage Discounting Available, For Some!

We just updated our latest household survey responses, and today I update our findings on mortgage discounting. We last covered bank margins in May, and highlighted the selective discounting in play as funding costs ease. People who do not switch will not be enjoying the best rates. One question in our survey asks new borrowers the discount they achieved from standard rates. We have been maintaining this data for a number of years. We are interested in the discount achieved on average from the standard headline rate. Both the mean discount and range of discounts has been increasing significantly.

First, here is the latest discount data, plotted against the RBA cash rate (the light blue line). We see that the mean average is close to 1% off standard rates. This is a record high. The darker blue line plots the discount achieved.

DiscountJun

What is even more interesting is the spread or range of discounts achieved. Here we chart the low and high mean spreads. We see that the range is wider than its been since before the GFC.

DiscountJun-RangeBanks continue to be selective about the business they want to write, and are offering significant discounts off their standard rates to some customers. Other customers, including most first time buyers are not achieving the same outcome on rates, with significantly lower discounts achieved. We see the highest discounts been offered by some players for investment loans, and other for larger loans, especially at lower LVRs. If your loans has a higher LVR the discount on average is lower.

However, it is clear that the discount achieved partly depends on how firmly prospective borrowers negotiate. Those who don’t ask, won’t get. My message is, in the current low credit growth environment, banks are more than willing to lend. They cannot necessarily relax lending standards to power growth, thanks to the recent broadsides from the RBA and APRA, so they are willing to go out of their way to grab good business, and discounting is the lever of choice. A word of warning to borrowers though, make sure these offers are not just introductory rates, else you might get a rude shock later when the “special” rate morphs back to a higher and uncompetitive normal rate.